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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Excellent

8.2

based on
3282 reviews

1984 reviews in English

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (3282)
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Mynor F. Business travelers United States of America, May 26, 2014
convenient, and pleasant

easy access to airport, free shuttle to airport
7.3
I used the hotel as an over night hotel, as I flew in late in evening and had a morning flight onto the mainland. Easy and efficient access to airport.
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Lam F. Families with young children Haiti, May 25, 2014
Easy commute to Disneyland hk

Rooms are clean n neat, nice swimming pool, high shopping center downstairs and easy commute to Disneyland
7.7
Overall my families are happy with the hotel especially the pool
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Kong A. Families with young children Malaysia, May 24, 2014
Very convenient location to Disneyland and airport

Services are very fast frm reception, housekeeping and concierge. Have shuttle bus to airport and near to shopping outlets, Ngong Ping and Disneyland.
8.3
It's a great place to stay because very conveniet, clean and comfortable. Just that no wi fi in room and can't get in touch with family back home.
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Yee Y. Couples Malaysia, May 24, 2014
Close to airport and comfortable room

Close to airport, free shuttle to airport, comfortable room
7.3
The hotel is located above the citygate factory outlet shopping mall whereby you can shop for many different types of branded goods at discounted price and there is also a huge supermarket right the ground floor of the shopping mall. The hotel however is located far away or close to one hour by MTR away from the city but very close to the airport. The hotel provides free airport shuttle which starts at 6am at every 15minutes interval. Hence, if you have a morning fight to catch this is the hotel that you should stay. The room is small but it is clean and comfortable. However there is no wifi in the room unless you pay
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Ying D. Solo travelers China, May 24, 2014
feel happy stay there

food, staff, airport shuttle
9.7
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John I. Couples New Zealand, May 23, 2014
Comfortable, quiet, convenient for airport

Position, quiet room, comfortable
6.7
Fine but 1. Very poor Chinese buffet. 2. No free wifi. The time is long past for all hotels to offer free wifi. It is very annoying for travellers these days to have to pay extortionate internet costs.
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Yanran X. Solo travelers China, May 19, 2014
best overnight stay

location, convenience, shopping
8.7
compare to other airport hotels, this is the best. Huge outlet downstair perfect for overnight stay waiting transfer. It's a little pricey compare to others but it definitely worth.
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Hock L. Business travelers Malaysia, May 19, 2014
satisfying

Clean, good location and convenient
8.7
Really great!
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Tjiong R. Couples Indonesia, May 19, 2014
clean hotel

location, clean, comfy
8
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Yee Y. Families with young children Malaysia, May 15, 2014
It was a great stay & nice hotel

Near MTR. The hotel just beside the outlets shop. Also near to cable car station to Lantau island. The room is clean. friendly staff. Got a free upgrade room to executive floor.
8.7
Great hotel with 5 star service. Value for money.
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