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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong

Recent customer reviews

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Excellent

8.2

based on 3397 reviews

2057 reviews in English

Value for Money
7.7
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (3397)
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Chi J. Business travelers Philippines, March 25, 2016
Great
5.3
Good!!
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Yung H. Families with young children Singapore, March 18, 2016
Value for money
6
Rooms are good sized for HK standards
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Syaril M. Families with young children Malaysia, March 18, 2016
Great hotel with mall
6.7
Mosdef stay here again
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Mushaidah M. Families with young children Singapore, March 16, 2016
Mini 5 star hotel
6
Very near Tsim Sha Tsui mtr
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Phan C. Families with young children Singapore, March 15, 2016
Nice hotel. Easy access to airport
5.3
The Citygate at TungChung is a short bus ride away from the airport. The complimentary shuttle service was useful. It's also not too far from the MRTS, so one can explore other parts of the city as well.
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Hui Z. Families with young children Singapore, March 15, 2016
Convenient Location with Free Airport Shuttle
6.3
This is a good first stop if you are arriving from a long flight. It's just minutes from the airport and there's a free shuttle. Apart from public buses, transport from HK airport can be expensive. From Novotel, you can take the MTR to anywhere in HK conveniently. It is located at Citygate Outlets, great for those who like shopping. It is also next to Ngong Ping 360 and a short ride to Tai-O Fishing Village. Disneyland is just 2 stops away! I like it that the hotel has very good recycling programmes - a bin in the room and even a special battery/CD collection point at the lift lobby. There is also a nice park and kids playground just next to the hotel. View from the bedroom is also beautiful. You can see the sea and the mountain. Would definitely recommend this to my friends.
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Zailan K. Families with young children Malaysia, March 15, 2016
Great Location and near to Disneyland

Good Location and free shuttle service to /from the airport
7.3
Overall was a great experience except there is no halal restaurant available in the hotel
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Noor A. Families with young children Singapore, March 14, 2016
Great Location & Service
5.3
Located at Tung Chung station, easy access to airport. Staffs were friendly and request was granted without much hassle.
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Noor A. Families with older children Singapore, March 14, 2016
Location was fantastic and Service was great
5.7
Booked 3 rooms for my families. Had an early flight and was granted 2 rooms out of the 3 which is a plus to us since we needed to rest and relax before heading to continue sightseeing. Staffs were friendly and helpful.
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Ma A. Families with young children Philippines, March 13, 2016
Vacation in Hongkong
5.7
The place is great for shoppers who look for signature outlet stores and very accessible from the hotel. The free breakfast is good though they serve the same menu from day 1 to 4. i suggest they can offer other menu choices. And also maybe they can make alliance for transport company to service those hotel resident who do not know the place and places which should be visited, transport drivers that can understand the basic English words.
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