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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Excellent

8.2

based on
3282 reviews

1984 reviews in English

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (3282)
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Irene T. Families with young children Singapore, November 30, 2015
Good service and clean room

the hotel is located within 8 mins drive from airport. the free shuttle bus service that comes every 15mins was wonderful. the rooms are clean and comfortable. guest relations manager was helpful
7.3
We enjoyed the stay. The guest relations manager welcomed us at level21 premier lounge and even gave 2 little stuff toys to my 2 kids. The check in service was excellent and check out was fast. It was worth staying in the premier room. The free shuttle service makes it convenient to get to hotel from airport. The room was clean and bed was comfortable. Toilet floor was a little stained but overall, the room was still cleaned and tidy every day.
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Toh C. Families with young children Singapore, November 29, 2015
Nice hotel at a good branded shopping area

great hotel at a shopping area and near Ngong Ping Cable car station, MTR and near airport.
9.3
I love the hotel environment, nice hotel to stay with nice view and very near to airport and branded shopping area at the same building which is known there is the factory outlet. Hotel room also quite big compare with others hotel in hongkong. Will sure stay again at this hotel in future.
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Alfredo T. Families with young children China, November 29, 2015
Great hotel to stay

Cleanliness, Great Staff Service and Convenient
9.3
We had a Great stay in this hotel, hotel officer was kind enough to upgrade our room. Thanks so much Novotel citygate for the memorable stay.. Be going back again.
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Norman D. Families with young children Philippines, November 27, 2015
best value for money

clean rooms, accommodating staff, well-maintained facilities
9
Very comfortable.
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Alan C. Couples Malaysia, November 27, 2015
Perfect For A Day Of Shopping

Location, Comfort, Price
9
We had an excellent time at Citigate Factory Outlet stores because the hotel is connected to the mall. We didn't have to queue for tickets at the cable car to Big Buddha as we purchased our passes from the hotel concierge. This fantastic service saved us 1 hour. The hotel staff are friendly and very efficient too. It would be better if Wifi in the room is free.
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Hai G. Families with young children Singapore, November 25, 2015
good location but food at restuarant can better

rooms are big
8
Great
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Geoffrey M. Solo travelers United Kingdom, November 25, 2015
Good airport hotel

Convenience of location, helpful staff, good food
7.7
This is a very good hotel with modern, spacious rooms. It is clean and well-managed but above all has an excellent location by the airport from where it is very convenient and easy to travel to other parts of Lantau Island or directly to Hong Kong. It is quite expensive but the convenience is worth the price following a long flight.
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Sun A. Families with young children Malaysia, November 24, 2015
Goos for shopping

Near airport,near shopping,near Disneyland
7.7
Overall very good,but no water tap in toilet,muslim and some asian who need water tap for cleaning is a problem.
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Christina F. Couples United States of America, November 23, 2015
Nice hotel

location location location
2.3
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Shu C. Families with older children Malaysia, November 23, 2015
Great stay at Novotel

Great location, free shuttle bus provided and clean room.
8
Great !
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