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Excellent 8.2
Based on 3490 reviews

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Excellent



based on 3490 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 7.5

Chaiyong W. from Thailand
Business travelers
Stayed one night in October 2014
Good standard as always
Location, shopping, sightseeing
I stay here many times for exhibition as the hotel located near the convention. However, even you're not business traveller, you'd still able to enjoy with this hotel as the CityGate outlet just right after the hotel. It's also near Disneyland, Nong Ping and the 1st station of TungChung Line. It's quite convenient if you have no plan to get into city (about 30-40 mins by train to city). Ps. they should provide complimentary wifi service in-room!
Reviewed October 20, 2014

enkhjin S. from Mongolia
Business travelers
Stayed one night in October 2014
The best
Outlet,restaurant,calm
Super
Reviewed October 20, 2014

Lieu J. from Malaysia
Families with young children
Stayed one night in October 2014
Great hotel
near to airport and shopping area
Nice and good hotel
Reviewed October 20, 2014

Yung W. from Hong Kong
Families with young children
Stayed one night in September 2014
very nice hotel
clean, comfortable, queit
the location is good, close to MTR, a big outlet for shopping
Reviewed October 18, 2014

yee Y. from Singapore
Families with young children
Stayed one night in October 2014
Family with young kids
Very close to airport, good shopping nearby and very near to cable car.
I would not bring my two kids here because they keep running round the minibar which stood right in the odd center of the room. There's also red wine placed low at the shelf which kids may break it accidentally. Of course if your kids aren't as active as mine, this is a rather good room to stay. Also I don't quite like the open concept of my room, not much privacy.
Reviewed October 18, 2014

Yuen S. from Hong Kong
Couples
Stayed 2 nights in November 2013
good location but dirty
1.) Location; 2.) staff 3.) food
Good experience with food & music at the lobby lounge. But lobby washroom was very dirty. Coffee shop with nice experience enjoy a beautiful latte art, very good at visual & taste. Room price expensive of that such a small room. Hotel location is very good. Staff service attitude is very nice.
Reviewed October 15, 2014

JULIANA L. from Singapore
Families with older children
Stayed one night in October 2014
VERY NEAR TO HK AIRPORT
PEACEFUL, CONVENIENT TO AIRPORT, GOOD AND CLEAN
PAID ABOVE AVERAGE FOR ONE NITE'S STAY BECAUSE WE NEEDED TO BE NEAR TO THE AIRPORT FOR OUR EARLY MORNING FLIGHT OUT THE NEXT DAY. HOTEL IS NEXT TO CITYGATE FACTORY OUTLET ALTHOUGH THE MALL CAN BE COVERED IN UNDER AN HOUR AS NOTHING MUCH WORTH BUYING. A SUPERMARKET LOCATED AT THE BASEMENT OF THE CITYGATE MALL WHICH IS USEFUL. FOOD AND CAFE AVAILABLE BESIDES WHAT THE HOTEL CATERS FOR. ROOM IS WELL KEPT AND PEACEFUL SURROUNDING AND BED COMFORTABLE. BATHROOM UNUSUAL AS TOWEL AND CLOTHES MUST BE HUNG OUTSIDE BATH DOOR OR WILL BE DRENCHED FROM THE SPRAY... OTHER THAN THAT...PRICE FOR THIS HOTEL IS ON THE HIGH SIDE.
Reviewed October 14, 2014

MARICHU M. from Philippines
Business travelers
Stayed one night in June 2014
SUPERB HOTEL
GOOD FOOD, NEAR CENTRAL, FRIENDLY STAFF
relaxed stay...
Reviewed October 13, 2014

sylvain M. from Canada
Solo travelers
Stayed one night in October 2014
Nice hotel but not good value for the money.
Location, free shuttle, nice hotel
Very expensive for what you get. Always hate the no free internet in the room for an expensive hotel! Like 20$ u.s. for 24h hour or 7$ for 1h. You can have free internet in the lobby but really not convenient. Didn't eat there but was pricey. You can go in the mall where you can have lots of inexpensive choice.
Reviewed October 11, 2014

Noelle C. from Portugal
Couples
Stayed one night in October 2014
close to airport and convenient
stylish convenient clean
It's close to airport with shopping mall downstairs.
Reviewed October 11, 2014