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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2645 reviews

Value for Money
7.7
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2645)
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Angeline T. Families with older children Malaysia, January 24, 2013
Strategic location with shopping at your doorstep

A comfortable hotel with good facilities and easy shopping.
8.7
Our check in was fast and well handled by the friendly reception. The facilities were there but unfortunately our sty was a bit short and we didn't,t really get to use them. The rooms were clean and airy with a good view. Pay per view channels are available but again we didn't have time to enjoy this facility. The bathroom was clean but the space of the W.C. was a bit tight. A glass panel between the bedroom and bathroom allows viewing of the TV while taking a shower but this could pose a privacy issue for some. Free internet access is available but only wired. Wireless access is available in the room for a fee but free only in the lobby. Shopping and eating out is very convenient so is the easy accessibility to the bus terminal and the cable car terminal that leads to the 'Buddha' statue.
Travel tip: Book easy as this hotel is very popular and occupancy runs pretty high. We were lucky to get two rooms on the same level.
Poh L. Families with young children Singapore, January 23, 2013
Hotel at a fantastic location

Right at the shopping mall
8
Fantastic location with wonderful shopping, good food, near MTR.
Karla K. Families with young children Philippines, January 22, 2013
Very nice hotel, close to the airport

modern and clean rooms, good service
10
We enjoyed our stay in this hotel. The hotel was clean. The rooms are nice and clean too. Small beds though. Andante Bar in the hotel was a nice place to have a few drinks. The hotel is located in CityGate Mall where outlet shops are. Shopping was really great, and no problem on food choices since its a mall. The Tung Chung station is connected to the mall as well. Its just a station away from Sunny Bay, station to Disneyland. Ngong Ping 360 is also nearby.
Sim L. Couples Singapore, January 22, 2013
Great Hotel but a bit expensive

Location
8.7
Booked a night in Novotel Citygate. Location is great just next to Citygate Outlets and the cable car to Ngong Ping 360 is just a walkaway. Can reach disneyland in 15mins. Room was clean and tidy. Asked for room service and in less than 15mins it was send up. The staff are friendly and helpful.
Yeu K. Couples Hong Kong, January 21, 2013
Good room and good service

The room is very convenient and close to the HK international airport
8
good service, staff is helpful. they are willing to have preparing a birthday cake and send it to room in am time, i really appreciate they professionalism! however,the service quality and attitude of the staff in the lobby and the receptionist of the restaurant is obviously lower than other servicing staff.
Shopping Tip: great place for shopping lovers as there is a big outlet will big brands you can't miss! eg. coach, kate spade, alfred dunhill etc...... but don't even try to eat at the food republic there, the good has very low quality and the service of the staff there is very ow.
Odkhuu D. Families with young children Mongolia, January 20, 2013
not far from airport

free shuttle bus from airport
10
Novotel City Garden would be a perfect choice if you been transit in Hong kong. It is 10 min away from the airport and there are free Hotel shuttle bus every 15 min. The outlet attached to hotel offers lots of shopping opportunities. There are many brand shops with good discounts. Hotel room is nice and clean. The big budha and the disneyland is close by Hotel.
Pimtada P. Solo travelers Thailand, January 16, 2013
Beautiful room with too little space for luggages

Near Nong Ping and Citygate outlet
8
I think it's good for people who wants to travel to Nong Ping and go shopping at outlet and to Disneyland. Other than that, hotel is too far from Kowloon side. If you take MTR, it takes you about 45 minutes to get there. I would rather stay in a hotel for couple nights and move to another hotel. Breakfast at hotel is not so delicious. And you can't find early breakfast around hotel too. Overall is good though.
Charles T. Couples Philippines, January 16, 2013
nice hotel. early checkin okay. big/clean rooms.

location, price, service all good
8
everything good except for no free internet in the room. free internet available only in lobby.
Shopping Tip: good for people who plan to shop at citygate outlet
Sihong X. Solo travelers China, January 16, 2013
great location, beautiful view

room is clear, good transportation
7.7
people are friendly, the shuttle is very fast if you need to take that to the airport. Didn't use many facilities of the hotel, but they all looked new and clear.
Hotel Feature Tip: it is hard to find the hotel if you choose to take MTR to the hodel
Agung T. Couples Indonesia, January 15, 2013
Lovely hotel and good service

Very convenient location
9
The hotel has very good location. It connects with the mall and the hotel also provides the shuttle bus to the airport. And in the mall it has also MTR for going to the city centre as well as to the Disneyland resorts. Very good place to stay.
Shopping Tip: The shopping mall is very good. It has many different kind of brands from middle class brand up to high class brands products. And the food court is also ver good.

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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