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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong

Recent customer reviews

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Excellent

8.2

based on
3282 reviews

1984 reviews in English

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (3282)
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Gary H. Couples United Kingdom, March 2, 2014
Very Relaxing Stay

Location to the shopping mall, good choice of food and close to the irport
7
relaxing stay.
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Alawiyah A. Solo travelers Singapore, March 1, 2014
Good option for easy access to airport

Location to airport, shopping, comfortable and spacious room
7.3
I booked this hotel only because I needed to catch a flight out early in the morning. Hotel is linked to the Citygate Outlets and Tung Chung MTR. However, it took me quite a while to find the hotel entrance after exiting MTR as there were no clear visible signs and directions (you have to go through the outlets). Hotel price is quite steep but that is typical of Novotel. Overall room and bathroom were spacious enough. Ask for an odd numbered room for view of the cable car and planes landing and departing.
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Varot V. Families with young children Thailand, March 1, 2014
Room & view both very nice for the price.

Room & view both very nice for the price.
9.3
Efficient and pleasant front desk, got upgraded to executive floor.Direct access to outlet mall with food court is a pleasant surprise. Check out was efficient also. Free shuttle to/from airport every 15 mins is a big plus!
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Teng F. Solo travelers Singapore, February 27, 2014
Good hotel near airport

Location near the airport, attached mall, Clean room
6.3
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Varot V. Families with young children Thailand, February 26, 2014
Very clean room And ver y nice staff : friendly An

Very clean room And ver y nice staff : friendly And helpful
9.3
Direct access to outlet mall with food court is a pleasant surprise. Check out was efficient also. Free shuttle to/from airport every 15 mins is a big plus!
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Elvin C. Families with young children Malaysia, February 26, 2014
Wonderful and fun

comfortable, convenient & polite staff
7.7
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Elvin C. Families with young children Malaysia, February 26, 2014
Clean, comfortable and attentative staff

Clean, comfortable and attentative staff
7.7
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Rabat J. Families with young children Philippines, February 24, 2014
Close to perfect getaway.

Good location, convenient and comfortable stay, good food.
9
We would like to commend one of the Executive Premiere Lounge staff. Her nameplate is "Cat". She went out of her way just to help us realize the request of our 6 year old son. He wants to experience riding a double decker bus. Thanks to her, we were able to ride the bus and conveniently go back to the hotel in the evening.
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Peter T. Business travelers Singapore, February 22, 2014
comfortable, clean, efficient

location, shopping, clean
8
Very good for passengers in transit who want to spend a night in HK before catching next flight
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Rita K. Business travelers China, February 20, 2014
very close to the airport

very close to the airport
7.3
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