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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2657 reviews

Value for Money
7.7
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2657)
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Yeu K. Couples Hong Kong, January 21, 2013
Good room and good service

The room is very convenient and close to the HK international airport
8
good service, staff is helpful. they are willing to have preparing a birthday cake and send it to room in am time, i really appreciate they professionalism! however,the service quality and attitude of the staff in the lobby and the receptionist of the restaurant is obviously lower than other servicing staff.
Shopping Tip: great place for shopping lovers as there is a big outlet will big brands you can't miss! eg. coach, kate spade, alfred dunhill etc...... but don't even try to eat at the food republic there, the good has very low quality and the service of the staff there is very ow.
Odkhuu D. Families with young children Mongolia, January 20, 2013
not far from airport

free shuttle bus from airport
10
Novotel City Garden would be a perfect choice if you been transit in Hong kong. It is 10 min away from the airport and there are free Hotel shuttle bus every 15 min. The outlet attached to hotel offers lots of shopping opportunities. There are many brand shops with good discounts. Hotel room is nice and clean. The big budha and the disneyland is close by Hotel.
Pimtada P. Solo travelers Thailand, January 16, 2013
Beautiful room with too little space for luggages

Near Nong Ping and Citygate outlet
8
I think it's good for people who wants to travel to Nong Ping and go shopping at outlet and to Disneyland. Other than that, hotel is too far from Kowloon side. If you take MTR, it takes you about 45 minutes to get there. I would rather stay in a hotel for couple nights and move to another hotel. Breakfast at hotel is not so delicious. And you can't find early breakfast around hotel too. Overall is good though.
Charles T. Couples Philippines, January 16, 2013
nice hotel. early checkin okay. big/clean rooms.

location, price, service all good
8
everything good except for no free internet in the room. free internet available only in lobby.
Shopping Tip: good for people who plan to shop at citygate outlet
Sihong X. Solo travelers China, January 16, 2013
great location, beautiful view

room is clear, good transportation
7.7
people are friendly, the shuttle is very fast if you need to take that to the airport. Didn't use many facilities of the hotel, but they all looked new and clear.
Hotel Feature Tip: it is hard to find the hotel if you choose to take MTR to the hodel
Agung T. Couples Indonesia, January 15, 2013
Lovely hotel and good service

Very convenient location
9
The hotel has very good location. It connects with the mall and the hotel also provides the shuttle bus to the airport. And in the mall it has also MTR for going to the city centre as well as to the Disneyland resorts. Very good place to stay.
Shopping Tip: The shopping mall is very good. It has many different kind of brands from middle class brand up to high class brands products. And the food court is also ver good.
Norris M. Couples United Kingdom, January 15, 2013
good location for early flight departures.

10 min free shuttle to and from airport (departure every 15 mins)
8.3
Buffet breakfast was very good. Good location to either go to Big Buddha on Lantau, or make journey into city and still be prepared for early flight departures.
Santi S. Families with young children Indonesia, January 12, 2013
good for shopping

there is outlet mall
7
the room is very small for family and also very noise from the room beside us. the good point is easy to go to ngong ping village with the cable car which is in front of the hotel. also good for shopping, it connect with the outlet mall and near to disney land
Wandee P. Business travelers United States of America, January 12, 2013
Hotel by HKG

Convenient when you need good rest by HKG
8
This is my forth stay in transit to the USA due to its convenienct location and comfort of the room. It's a little pricy and paid wi-fi in room is little annoying when I need only 30mins to work in room! Shuttle services are good, except porters at the airport are not very friendly when guiding you to the bus. Receptionists seem only there to process the check-in/out, not too accommodating.
Travel tip: perfect for comfort accommodation after exhuasted air travel and avoid city traffics.
Chaoyu G. Solo travelers China, January 12, 2013
Good place to stay

Close to attraction, shopping center, relatively quiet
8
it is in one of the shopping malls not far away from airport. A good location for staying in HK. Besides, it is very close to one of the major attractions in HK as well.

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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