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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2611 reviews

Value for Money
7.7
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2611)
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Chin F. Families with young children Malaysia, December 16, 2012
Shoppers Heaven

great location
9
Helpful and polite hotel staffs. Spacious room, clean and comfort. Great location for shoppers and convenient access to the MTR station and cable car to Ngong Ping. Disadvantage, no free Wi-Fi.
Sightseeing/Attractions Tip: If your are travelling to Ngong Ping by cable car, I suggest to buy the crystal cabin ticket cause the queue is very much shorter and faster compare to the normal cabin.
Hong C. Families with young children Malaysia, December 15, 2012
Great location but poor service

Next to airport.
7.3
I have been lining up for more than 30 minutes upon check in. It is because the receptionist handled a group check in. I wonder how come this can be happened in a five star hotel. It should be handled separately from the walk in customer. Secondly . The worst was when I reflected my concern to the staff on duty twice, none of them care about my complain.
Rommel A. Solo travelers Philippines, December 15, 2012
Best hotel near airport and mtr

Location
9.3
Best location,near airport and mtr also close to a shopping mall
Cindy N. Business travelers Singapore, December 14, 2012
comfortable hotel

near airport with shuttle service provided
7.7
Has a direct link to mtr n great place for shopping n eating. Very convenient to get to global Disneyland.
Soohock O. Business travelers Malaysia, December 12, 2012
Great location

Nice room
8
The hotel is located with the City Gate shopping center and offers great shopping without having to leave the general area. It is also easy to move around, the train station is nearby and also taxis are always available at all times. Food outlets are exceptional and one can find western food as well in the mall area. The outlet shops are really good and prices are reasonable. The hotel itself is clean and room very well laid out, never a dull moment in this place.
Shopping Tip: Good shopping at City Gate
Eddy D. Families with young children Singapore, December 11, 2012
Great location

Free shuttle bus from airport & near Tung Chung MTR station
8.7
my family like this hotel very much & everytime we visit hk, we will stay here a few nights. the staffs are very friendly and the breakfast is quite good. the hotel is just 2 mtr stops from disneyland resort. and connected to citygate outlets mall, great for shopping.
Restaurant Tip: Use the Citygate connecting bridge on 2nd floor to the other mall. The Holly Restaurant there is very good & value for money.
Sherwin B. Families with young children Philippines, December 10, 2012
Modern Hotel and great location

Very close to airport, free shuttle service to and from airport, near MTR
9.7
Our early check-in special request not granted, They follow check-in time schedule. The room was great, modern with nice overlooking view. Room size is big compared to other hotels in Hongkong. Staff was helpfull. Branded shops within the area.
Sightseeing/Attractions Tip: walking distance to cable car and mtr
Norazan A. Families with young children Malaysia, December 9, 2012
lovely hotel and great location

close to transport infrastructure
8.3
My wife and kids love the hotel so much as it close to the shopping outlet, disneyland and easy to go to other places using MRT.
Wan C. Families with young children Singapore, December 8, 2012
Great location

Near MTR, shopping centres & Disneyland
8
The hotel room is very nice and location is good for those going to Citygate shopping centre and Disneyland.
Elizabeth L. Groups Australia, December 8, 2012
Great location but a long way from central HK

Located near Citygate Outlet and Tung Chung MRT
8.7
This hotel is very convenient. There is a Airport Shuttle to and from the Hotel, which runs regularly. Right next door is the Citygate Outlet for lots of shopping and the Tung Chung MRT is located directly underneath. While close to transportation, it is quite far away from central HK and takes a long ride on the MRT. As a hotel for an early flight or stopover, this is a great choice! The room itself was clean and spacious, with a great rainforest shower!

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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