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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

from 3073 reviews

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (3073)
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Tan H. Solo travelers Taiwan, August 11, 2013
beautiful and comfortable scene --enjoyable

Convient transport to airport, near by Disneyland and scene, outlet shopping
9.3
It is a very comfortable hotel in H.K. , which I have stayed. Outlet shopping mall is in walking distance from hotel. It is very easy to take metro to Disneyland and take free-hotel shutter to airport. I will recomend friends to stay this hotel if they will come to H.K. Everything is no nice during visiting H.K.
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Li C. Families with older children Singapore, August 11, 2013
Wonderful stay in a room with good view

Free airport shuttle, direct access to factory outlet shopping centre and comfortable room
8.7
I had a wonderful stay. The room is big and has a good view. It is very convenient as the hotel has direct access to Citygate Shopping Centre.
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Josephine C. Families with older children Philippines, August 11, 2013
our stay was comfortable

free shuttle to airport, located in the shopping area and mtr, close to disneyland
7.7
surprisingly, with the relatively cheap price, this hotel provides slippers, face towels, toothbrush and iron.
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Daniel K. Solo travelers Indonesia, August 10, 2013
superb room and location

very comfortable and clean room, well designed interior, awesome front line staffs.
9.3
very good room and very clean also close to ahoping center that call citygate outlet. A very strategic hotel which is near to Hong Kong Disneyland and Ngong Ping 360. we love to visit more if we are back to hongkong again.
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Stendy W. Families with older children Indonesia, August 10, 2013
it is a nice hotel, near to shopping center

it is a very nice hotel with nice environment
10
the location was strategic, combine together with shopping center, near ngong ping cable car, and got free airport shuttle
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Kam L. Families with young children China, August 9, 2013
aN/

Nothing Good except for location
5
Waited 25 mins for check in with only 1 guest in front of me at 12:00 noon with no room available. Could not load my 2 bookings in system. Told us to check in at 16:00-17:00 as guests checked out at 14:00. Typed guest name wrong in R/C. Promised 3 Rooms in same floor arrangement when we came back to hotel later on but nothing done when we came back at 22:30 from Disneyland, even needed to wait another 15 mins for their room assignment! Not a key ready for us at that late night!! Room unclean with hair in bed; dust on bathroom amenities stand and others and smell from shower curtain. Definitely disappointed will not stay again!
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Kam L. Families with young children China, August 9, 2013
Not to stay if you care for service & quality!

Nothing but location
5
Disappointed with front desk staffs' service and check in and check out efficiency. Unclean room. Not felt like a guest, nobody took care of your luggage and just put them down without placing a safety net on it.Even no bellboy seen nearby.
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Jason S. Couples Canada, August 8, 2013
Good hotel attached to mall & tung Chung MTR

Location to airport & MTR station & city gate outlets, large modern rooms, free airport shuttle
8
Good stay, but for the price there is no free wifi in the rooms, only free wifi in lobby which most times has reached it's bandwidth with too many users so you cannot log on. Also everything is charged including local calls. Often long check in & check out due to many customers, should have more counters open.
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Kit Y. Families with young children Hong Kong, August 8, 2013
Nice hotel

near airport, near Disneyland, quiet
8
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Jeremy Y. Business travelers Singapore, August 7, 2013
Nice hotel close to the airport

easy access to the airport, great shopping at the factory outlets, MTR access
7.7
Excellent hotel with easy access to the airport, great shopping at the factory outlets, MTR access
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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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