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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2905 reviews

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2905)
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Kyle W. Couples Canada, November 27, 2012
Consistent, quality hotel but slow check in

Always know what to expect
6.7
Hotel is always satisfactory, nice and clean. Standards are maintained. I'm never disappointed. However at the same time, they never go above and beyond. We aren't regulars but certainly returning customers, and there's no appreciation shown. It's a good hotel but the average guest is not a valued one.
Huey J. Business travelers Malaysia, November 27, 2012
Beautiful hotel and Comfortable room

Spacious and very comfortable room
8.3
The stay was short as i arrived pass midnight and had to check out the next morning at 8.30am, howevr the room is really comfortable and has everything that i need, like hair dryer, tea and coffe making facility, iron, etc. The room is spacious (by Hong KOng standard) and comfortable.
Shopping Tip: The hotel is right next to a big outlet mall, don't forget to shop there if you have more time!
Alisa C. Solo travelers Malaysia, November 26, 2012
Good service, decent rooms

The quiet bar at the lobby, clean room
9
Room was clean, open concept room with open access to the bath and wc. Breakfast was decent with good spread. Stay here if you would like to spend a day or two shopping at CityGate before you leave HK. Otherwise, it is is far away from the city.
Marc R. Couples Netherlands, November 26, 2012
Close to the airport

Free Shuttle bus to and from the airport
6
The good thing of this hotel is that it is close to the airport. About 10min by shuttle bus. The not so good thing of this hotel is that you have to pay a lot for an internet connection. Only in the lobby it is free for 20 min. Then have to disconnect and reconnect. I would expect free internet from a hotel like this.
Hotel Feature Tip: Shuttle bus to the airport
Hindy L. Solo travelers Australia, November 26, 2012
Lovely and convenient

close to shops, convenient pickup from airport
8
Really enjoyed the stay. The hotel staff were most helpful. Rooms are very clean. I even enjoyed an extension to the checkout time, which was most appreciated, considering the flight schedule. Being next door to the shopping centre is a definite plus, as the outlet centre provides a good chance to pick up on gifts for the kiddies.
Neal C. Business travelers Philippines, November 26, 2012
convenient location

convenient location, the hotel is connected to an outlet shopping mall. Lots of food option nearby.
8.3
Angelia C. Solo travelers Singapore, November 25, 2012
New and clea

Location
8
Good for short stay. Accessible to everywhere in HK
Indah R. Groups Indonesia, November 24, 2012
The best hotel to stay in HKG

Comfortable n clean rooms, convenient location and very efficient yet hospitable staff
9.3
my stay in novotel citygate was just a short one, and i regret it. i should've stayed longer there instead of the other hotel i've stayed for the previous 2 nights in hkg. the rooms were very clean and the size of the rooms were very spacious, compared to other hkg hotels where i've stayed before. the location of novotel is very convenient. the citygate mall is just few steps ahead. there's supermarket and food court at the mall. and even though it's located in lantau island, access to downtown hkg is not a problem as mtr tung chung station is within walking distance. i definetely will comeback to this hotel when i visit hkg again in the future.
Hannah T. Solo travelers November 23, 2012
Solid airport hotel

Close to airport as well as amenities
8.7
I like the Novotel, it's super close to the airport but also as it's in Citygate you can wander around and eat at places other than onsite hotel restaurants which are notoriously expensive. Quick check in, nice room, all in all a comfortable choice.
Shopping Tip: There's a foreign/import supermarket in the basement of Citygate where you can buy fresh fruit, sandwiches, sushi, hot food at a good price.
Joanne C. Couples Australia, November 22, 2012
Stylish Hotel

Large rooms, very well appointed, very close to airport but no noise
9
Excellent hotel 5 minutes drive in the free shuttle from the airport (runs every 15 minutes). Beautiful pool and underground access to Citygate shopping centre.
Shopping Tip: Access from hotel to Citygate Outlet shopping and food court.

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