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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong

Recent customer reviews

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Excellent

8.2

based on 3397 reviews

2058 reviews in English

Value for Money
7.7
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (3397)
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Ruby I. Families with older children Philippines, December 28, 2015
family trip

location. food. accessibility for disabled people
8.7
John M. Couples Australia, December 28, 2015
we enjoyed novotel hong kong,so convenient

close to trains,clean plaza,people great
8.7
We stayed at this hotel as it was handy to our family who live in tun chun The hotel very clean and people great. Signs very clear when looking for train,or taxi
Deidre N. Families with older children Singapore, December 28, 2015
Perfect place for shopping

Food location and bus service to airport
9.7
Yuling X. Families with young children Singapore, December 27, 2015
excellent alternative to disneyland hotels

1. Proximity to Disneyland 2. Plenty of food choices 3. Free shuttle to and from airport
7
The room is very cozy and comfortable The reception staff need to up their service level though. They seem short handed and dont have much time to entertain your query. One even talked to me without eye contact ( her eyes are on the computer screen seemingly busy with other things). They should train their staff on hospitality!
Ka Y. Couples Hong Kong, December 26, 2015
Good Getaway

Good location, nice food, standard rooms
8.3
Kai S. Families with young children Hong Kong, December 26, 2015
Unexpected good

Location is perfect for Disneyland goer and shopper. Also adjacent to Ngon Ping cable car. Room maintained in good condion. Like gbe design of shower wuth high & low level. Good for family stay.
8.7
Long H. Couples Hong Kong, December 25, 2015
Nice accommodation

Feeling good.
8.7
Kirsten B. Couples United Kingdom, December 24, 2015
Short layover

Quality, location.comfort.
8
We were only here for a late night layover but we were very impressed with the quality of the room and its amenities.
Pak S. Families with young children Hong Kong, December 24, 2015
good location, clean room

good location, clean room, nice staff
7.7
good location, clean room, nice staff
Worawit A. Families with young children Thailand, December 24, 2015
great hotel

location, service, shuttle bus
10
Nice hotel. Staff was nice. They arranged connecting rooms for us. So it was very convenient for our family. Wifi was very good.
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