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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong

Recent customer reviews

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Excellent

8.2

based on
3282 reviews

1984 reviews in English

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (3282)
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Maurizio D. Couples Australia, March 26, 2013
wonderful stay

club lounge,shopping mall attached free shuttle to airport
7
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Wen Z. Business travelers China, March 26, 2013
good location

location, service and shopping malll near by
6.3
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Dorothy M. Groups Philippines, March 24, 2013
Very comfortable slumber... happy with shopping!

Shopping friendly, soft bed, near airport!
7.3
If it were not for the upgrade to the Club Premier floor, we would say it's overrated. When we checked in, we had a couple of HUGE luggages as we were coming from another destination, it was just my sis and I, NOBODY helped us carry our luggages to our room! 4 stars, indeed.. aaackkk! Anyhoo, our goal was to shop 'till we drop, and that was what happened. Hotel is located within Citygate Mall. When we cannot carry our shopping bags anymore, we just go back to our room, stash 'em and go back out again. Very convenient. Overall, it's the location that makes it worthwhile. Hopefully, next time, there would be an "upgrade" in their customer service know-how.
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Trang N. Couples Australia, March 24, 2013
Value for money

Close to Asia Expo, close to the airport
7.7
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Yee F. Business travelers Malaysia, March 23, 2013
Average.

Location, located Citygate Outlet. Convenient for shopping, free airport shuttle.
5.3
A bit expensive with no free wifi in the room. Room is comfortable though.
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John W. Business travelers Australia, March 22, 2013
i waited 4 hours for me room. very poor

the room was clean
6.3
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James F. Couples Australia, March 21, 2013
Satisfactory

shopping, close to airport, shuttle service
6.7
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He F. Business travelers Philippines, March 21, 2013
it was a great and amazing experience

food, locations ,convenient
10
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Hongli T. Business travelers Hong Kong, March 20, 2013
a good hotel nearby airport and shopping outlet

neary airport , nearby shopping outlets, nearby MTR station
5
The hotel is located in the airport district, which is 10minutes drive from the airport. Thus it is built in the top of the Shopping mall, which provided the brand outlets there, but limited restaurant selection in that mall,
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Jooyee L. Families with young children Singapore, March 19, 2013
easy access to disneyland and Ngong Ping 360

near to attractions, near to shopping, large room
6.7
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