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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Hotel Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2416 reviews

Value for Money
7.7
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (2416)
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Ross P. Couples New Zealand, May 25, 2011
Good for transit stops

linked to mall
7.7
Room clean and tidy. staff freindly and efficent. There is renovation work happening that we did not no about before booking. But the renovation work did not affect us. Linked to mall which is handy for food etc. Pick up and drop off from airport efficent and good.
Arunrat C. Solo travelers Thailand, May 23, 2011
Nice welcome andv take care

Close shopping mall
8
Easy to go from airport and hv service bus to hotel
Shopping Tip: Citygate outlet close up hotel and easy to go
Kaoru K. Solo travelers Japan, May 19, 2011
Great hotel with easy access to airport

Vicinity to airport, nice and clean room, modern spacious bathroom, near outlet mall
9
the room is very new, nice and clean. especially its bathroom is spacious and modern, much better than the average downtown 4.5-star hotels in hk. (the most bathrooms are almost small even if 5-star hotel in downtown, sometimes...) if you want a bathtub, pls ask the twin-single room. staff are well-mannered, above all the housekeeping lady was very polite and its cleaning was impeccable! it's located next door to the outlet mall, along with the mega-market at the b2. so you can buy anything you need anytime till 22:00. if you want to try the cheap local delights but in the better clean environment, its food court (food republic) should be the best choice. it's an spacious atrium surrounded by all floor-to-ceiling glass windows, like a greenhouse. another pro is its close vicinity to the airport. free shuttle bus departs every 15mns, it takes only 5mns. only one con should be its distance to the city. but it totally depends on how you feel the 30mns ride by mtr to central... at least for me, no problem. you can take mtr right from the outlet mall and very convenient. all in all, as long as you can bear with a distance to the city, this should be the highest cost-performance hotel of 4.5-star quality in hk, no other can beat it!
Wendy L. Solo travelers Singapore, May 17, 2011
great location,great room

location is good, easy access to airport and shopping and food
8.3
rooms are big and neat and new. very comfortable and good location. has food and shopping and transport to bring you out t other places.
Maria C. Solo travelers Philippines, May 17, 2011
great location

near hotel. free airport shuttle.
8
the hotel is nice and clean.staff are friendly.got an upgrade coz they let me wait. it's connected to the outlet mall which is nice. near the mtr station. the free airport shuttle is BIG PLUS! too pricey if you will plan to stay here longer. i only stayed here for a day to catch an early flight so it's worth it.
Scott O. Couples United States of America, May 16, 2011
Marvelous (As expected)

Lot's of food and activity adjoining the hotel.
9.7
Everything about the Novetel Citygate was wonderful, as expected. We were attending an event at the Asia World Expo, but still wanted to enjoy a bit of Hong Kong without having to travel all the way downtown. The hotel is attatched to a mall, restaurants, and food court along with the Metro line. Transportation is easy and simple. The hotel rooms were big, clean, and well decorated. It is definately a nice place to stay.
Restaurant Tip: In the courtyard area of the adjacent mall near the Metro entrance, there is "The Spaghetti House" restaurant. The food is always good there.
Varasan S. Couples Thailand, May 15, 2011
nice hotel good for shopping.

very near to city gate outlet. close to airport
9.7
good for shoppoing, and mtr, also good transfer from airport.
Ng C. Couples Hong Kong, May 14, 2011
generally very nice

we love the open toilet most. It is nicely designed providing both gathering space and private space
7
we celebrated my girlfriend birthday there. nice atmosphere. everything is alright except two chairs instead of one should be provided. also the fridge is not cold enough
Michelle C. Couples Australia, May 14, 2011
wonderful hotel great ambience

beautiful room, lovely pool area
9.7
Clean rooms well appointed, friendly service.breakfast was a nice variety well presented.location for shopping fabulous also great for airport access.evening entertainment relaxing.will definitely be back as we have family in Hong Kong
Sightseeing/Attractions Tip: cablae ca to Budha great food available
Thitipon W. Families with older children Thailand, May 12, 2011
Great location, Great food, and Great services

Location, food, services
8.7
we went there for 2 nights. the hotel room was quite small but the location is exceptional! it is right next to the citigate outlet and also accessible to the underground train. the hotel staff is very helpful. we ask for the contact number for airline becuz we want to change our plane ticket. he ended up doing everything for us. the food was great and affordable. the hotel also offered organic cuisine which is awesome for someone like us who have a very health concern.

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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