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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2852 reviews

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2852)
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Gary F. Couples United States of America, April 18, 2012
Clean hotel with great location to the Airport

Shuttle to the airport, Shopping and clean updated rooms
8
whenever we fly from the states to hk we stay at this hotel. easy to get to and from. shopping in the citygate is nice.
Shopping Tip: Check out the it store, it has many bargins.
Wenny J. Families with young children Indonesia, April 17, 2012
Great location

One of the best chain hotel
10
i have chosen the novotel citygate because of its location. my main purpose to go to hongkong this time is to visit the giant buddha statue and this hotel is a walking distance near. and also because the hotel is attach to the mall at tungcung, a very nice place to shop and there a lot of warehouse there
Harry F. Families with young children Philippines, April 17, 2012
big rooms

free shuttle to and from the airport, right above the outlet stores, 1 station ride away from disney, fast service.
9.7
Unlike most hotels in Hong Kong, novotel citygate rooms are fairly bigger, it is an advantage specially if you are travelling with a child. you get free shuttle service to the airport and the hotel seats above the tung chung outlet stores. it is just 1 subway station away from disney land. plus checking in and checking out is bliss.
Travel tip: remember to avail of the free shuttl service from the airport.
John G. Business travelers United States of America, April 17, 2012
Convenient airport hotel

Hotel is attached to a shopping mall
7.3
i only stayed one night, but i thought this was a good stopover hotel near the hotel. the best feature of the hotel is that it is attached to a mall and mtr station, so there if you have some free time, you can look around the mall or take the mtr into the city. the room was fine and clean - no complaints there. the lobby however was much too cold. the ac was on high, but it was stormy and coolish outside. also the music from the wine bar is too loud. i could here it from my room on the 5th floor at 5am. and i doubt they had any customers at that time.
Shopping Tip: Most of the stores in the mall are outlet stores.
Choy T. Families with young children Hong Kong, April 9, 2012
location is perfect for shopping

shopping mall just step out the lobby
8
the room is kinda small, but if you are prepare a trip for shopping, the hotel is prefect. once you step out the lobby from the hotel, there were tones of outlet shops arounding you and you will for sure find most of the brands. not only shops, all different kind of food and a huge supermarket which might meet your requirment.
Claren W. Families with young children Philippines, April 9, 2012
Great location but small rooms

Outlet stores just beside the hotel, near MTR & Bus station.
7.7
This hotel is great for families travelling with children, since it is very near disneyland, outlet stores, mtr, bus station, and especially food varieties!
Raulito S. Groups Philippines, April 8, 2012
lovely hotel

great location
8.3
the best thing about novotel citygate is its location. it's located right at the citygate outlets so it was very convenient for shopping and dining. transportation is also not a problem because it is situated right next to tung chung mtr which leads you directly to hongkong disneyland and tsing yi where the maritime mall is and station for the airport express. the mtr station also leads you strainght to hongkong station and central. it is also a few min walk to the ngong ping 360 cable car which is one wonderful attraction of hongkong.
Madonna C. Families with young children Philippines, April 8, 2012
Great location and Easy access to shopping

The rooms are as expected 2 twin beds. The great location and good access to the shopping outlet is a major plus. The convenience of the distance of the hotel to the outlet makes our stay worthwhile.
7.7
novotel citygate is my choice of hotel whenever i plan to visit hk disneyland. the convenience in commuting from the hotel going to disneyland. the hotel's location near a shopping outlet make it an attractive choice for guests to buy goods at a good discounted price. i'm not sure whether the discount is a year round thing. but during our trip this april, most shops are selling at a discount. the rooms are regular size with twin rooms. the bath and shower has a special design of being separated with glass doors. at first it was unusual for us , but as younger used to it, it kind of refreshing to have this set up.
Chin H. Groups Malaysia, April 6, 2012
Best airport hotel

Comfort, friendly staff, great location
9.3
Had an overall good 1 night rest upon arriving at HK before venturing deeper into the city.
Kun Y. Couples Malaysia, April 5, 2012
Comfy and close to the airport

New and clean, next to outlet shopping mall
8.3
generally a nice hotel. had some problem during check-in though. given a twin room on a smoking floor, against all our original request during the booking. staff grumpily commented that 'i will have to swap other booking' when we asked to be given a room as per our request. just some room for improvement there. apart from that, everything was satisfactory. frequent shuttle buses to airport, from as early as 6am. citygate shopping mall just next door, great for shopping enthusiasts.

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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