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Recent customer comments

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Families with older children (275)

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Excellent
8.2
based on 3406 reviews
Hotel Condition/Cleanliness
8.7
Facilities
8.2
Location
8.6
Room Comfort/Standard
8.4
Staff Performance
8.3
Value for Money
7.7
Food/Dining
7.5

9.6 Hui K.
Singapore
May 12, 2016
Good location
Good location, near to Citygate Outlet and also near to the cable car station to Ngong Ping

10 Bev R.
Australia
May 11, 2016
Fantastic location and hotel.
Spectacular.. Loved this hotel.. Staff extremely helpful.. So close to the MTR and the cable car. Shopping just an escalator away.. View from my hotel room on the 18th floor was beautiful.. Would certainly stay here again..

7.2 somyos A.
Thailand
May 21, 2016
good location for shopping at outlet but No Free W
easy access to outlet and train station but with this price but no in room wifi for free, also the room is small and quite old but clean

7.2 YUCHING C.
Taiwan
May 09, 2016
Soso
Soso

8 Priscilla M.
Indonesia
May 12, 2016
Good shopping location
Clean, friendly, but why do we have to pay more for wifi?

9.2 Andrea M.
Canada
May 13, 2016
close to the airport
Very convenient location. Lots of shopping as the mall is connected to the hotel. The free airport shittle is very convenient. Staff were very friendly and helpful especially since i got in 4 hours later than expected. Breakfast was great.

8.8 Changhwan S.
South Korea
May 06, 2016
Good in general
No free wifi available at room though Flawless except this

8.8 Agung T.
Indonesia
May 02, 2016
It's a nice hotel
The hotel is very nice and very good location.

9.6 dian W.
Indonesia
April 29, 2016
Very good
Very clean

9.6 lisa T.
Malaysia
April 29, 2016
value for money
free shuttle bus from and to hotel and airport every 15min. connected to citygate outlet. room are clean and spacious. staffs friendly.