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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
519 reviews

Value for Money
7.5
Location
8.4
Staff Performance
8.2
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.6
Business travelers (519)
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Shuang M. Business travelers China, July 19, 2014
very convenient

transportation, room condition,close to citygate
8
Janardhana R. Business travelers Australia, June 28, 2014
Vey good

clean rooms, smart service.easy acces to airport.
8.7
good
Chia W. Business travelers Canada, June 28, 2014
Great location due to proximity to the Airport

Easy access, view and good size room
6.7
The room was large by Hong Kong standard. It was bright with lots of natural light. The location provided me convenient access to the airport. Light in the bathroom was not working when I checked in. The washer basin also malfunctioned. Plumber spent close to 30 min fixing it. The biggest let down was the front desk. There was a young lady who attended to me. She was not a bit friendly. Made minimal eye contact with me when I spoke to her. Did not acknowledge any of my requests. She should not be in the hospitality industry.
John S. Business travelers United Kingdom, June 8, 2014
Good for overnight stopover

Close to airport,good food, very good bed
8.3
Used as a stopover, the shuttle bus was fast free and convenient, just five minutes from the airport. The room was large and quiet with a huge bed which was very comfortable. Dinner was a wide ranging international buffet, very busy but good food. Check in and check out was both fast and friendly. Bathroom was good with a tub and a shower. A good night's rest at a reasonable price.
Sigit P. Business travelers Indonesia, May 31, 2014
Great location, great atmosphere

Great location, free airport shuttle, helpful staff
8.7
Novotel Citygate just a hop to the Citygate factory Outlet where you can find many brand with great discounts. The hotel provided a free shuttle form/to airport and the staff are very helpful
Sigit P. Business travelers Indonesia, May 31, 2014
Great location, great atmosphere

Great location, free airport shuttle, helpful staff
8.3
The location is superb, just a step to Citygate Outlet Mall and MTR station and just beside the Cable Car Station. The staff is very kind and helpful. I definitely will go back if I even visit HK next time and recommend to friends.
Sigit P. Business travelers Indonesia, May 31, 2014
Great location, great atmosphere

Great location, airport shuttle, helpful staff
8.3
The location is superb, just a step to Citygate Outlet Mall and MTR station and just beside the Cable Car Station. The staff is very kind and helpful. I definitely will go back if I even visit HK next time and recommend to friends.
Mynor F. Business travelers United States of America, May 26, 2014
convenient, and pleasant

easy access to airport, free shuttle to airport
7.3
I used the hotel as an over night hotel, as I flew in late in evening and had a morning flight onto the mainland. Easy and efficient access to airport.
Hock L. Business travelers Malaysia, May 19, 2014
satisfying

Clean, good location and convenient
8.7
Really great!
Tom L. Business travelers Indonesia, May 13, 2014
Pleasant Stay

Location, Service & Cleanliness
8
Overall it was a pleasant stay. Concierge were super friendly and helpful, Services are quick and polite as well. Hotels are just minutes away from the International Airport, It's also connected to a shopping outlets as well as local MTR (train) station.

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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