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Very good 7.1
Based on 41 reviews

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About Novotel Coffs Harbour Pacific Bay Resort

Description

Novotel Coffs Harbour Pacific Bay Resort is a 4-star hotel that blends modern architecture with a waterfront location. Set in Coffs Harbour, this hotel offers direct access to the beach and is optimal for guests looking to relax with sun and surf. Each of the hotel's 142 guestrooms is well furnished with modern and functional decor, and the water views are stunning. All guests will find the view and dining excellent at the on-site restaurant. Located nearby are such attractions as the Coffs City Skydivers, Dorrigo National Park and Rainforest, and Coffs Harbour Butterfly House.
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Features

Internet

  • free Wi-Fi in all rooms

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool
  • indoor pool

Water sports

  • water sports (non-motorized)

Land sports

  • golf course (on site)
  • tennis courts

For kids

  • kids club

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • facilities for disabled guests
  • elevator
  • salon
  • shops

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 180
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 6.7
  • Facilities 7.0
  • Location 8.0
  • Room Comfort/Standard 7.1
  • Service 7.2
  • Value for Money 6.8
  • Food/Dining 7.1

7.6 Elisabeth B.
Australia
June 27, 2016
no
no

6.8 siti N.
Indonesia
May 19, 2016
Rooms not resort standard
To get wifi in room you need to pay external provider, not resort standard. Overall, rooms not resort quality. Have stayed in Novotel throughout Asia, and they have all been much better rooms. Overall very disappointed.

4.7 Michael G.
Australia
January 27, 2016
Not quite Coffs Harbour
Restaurant dinner, easy parking & pool facility
Overall our stay was ok but some things were disappointing. The check in person was a bit unfriendly but maybe we got her on a bad day. Lack of wifi in the room was a real negative. You can pay for it at ripoff rates ($20 per day for 200mb) or you can go to reception and get a free low speed version for free. As reception is some distance away in another building its a real negative. Don't think your Accor Plus membership will help because they say they are not obliged to honour that benefit. It is quite a distance from Coffs Harbour itself, about 15 minute drive. The property is getting a bit dated now. The setting is nice but if you are a golfer the small coarse at the resort will disappoint. The beach is very unappealing and no one seemed to use it.

9 BRIEANN L.
Australia
December 10, 2015
two, one night stays
location, breakfast buffet, rooms

7 Josephine K.
Australia
November 02, 2015
In need of a freshen up
Staff, walks,

8.7 Blair R.
Australia
August 25, 2015
Overnight Stay
Location, Size of room, View

5 Vanessa W.
Australia
January 24, 2015
mould mould mould
pool and lagoon
The curtains had black mould on them from very old air con unit and also mould on the floor of the shower where tiles had come off! Room had a pungent musky smell and seemed dusty.like it hadn't been cleaned before our entry. Would not stay at Novotel again!!

5.7 Mamoru K.
Japan
January 19, 2015
Ok...if you really need to stay at Coffs Harbor
Many trees, large parking etc
Ok ...if you really need to stay at Coffs Harbor area. I do not understand why room rate are more expensive than Sydney and Brisbane, but there are not many other choices.....

6 Hayley L.
Australia
October 27, 2014
Clean, OK but a little overpriced for a small room
location, staff, pool
For the $185 we paid I was a little disappointed with the 'superior king' room. It was a small room with two singles pushed together. There was no duvet cover? Just a duvet sandwiched between two sheets. I probably wouldn't stay here again - not at that price anyway.

6 tanya M.
Australia
September 22, 2014
Novotel
Clean comfortable food
Very disappointed No fridge in the room No tea & coffee facilities Tried contacting switch several times to no answer


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