Excellent 8.2
Based on 76 reviews

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About Novotel Ellerslie Hotel


Welcome to Novotel Ellerslie Hotel, Auckland’s best 4-star accommodation and conference venue. The refurbished rooms are the perfect blend of sophistication and style, offering state-of-the-art technology and superior comfort. The property is conveniently located close to Auckland’s key event centers, business parks, and shopping districts like Sylvia Park, ASB Showgrounds, and Ellerslie Event Center. The hotel has ample free parking and is a short 10-minute drive to Auckland's central business district and 25 minutes to the airport. Guests will enjoy outstanding facilities such as an award-winning Acacia Restaurant and Garden Bar, a gymnasium, and Apple iMac corner with complimentary internet access.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer
  • car hire
  • bicycle rental

Fitness & recreation

  • fitness center

Food & beverage

  • room service
  • restaurant(s)
  • coffee shop
  • bar
  • vending machine


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • garden
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 32 NZD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 8 km
Distance to Airport: 17 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 147
Time to Airport (Minutes): 20
Year Hotel Built: 2000
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Recent customer comments

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  • Hotel Condition/Cleanliness 8.7
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.6

Anthony G.
January 08, 2016
close and handy to race course
location,beds comfortable
Had a very pleasant stay was nice and close to race track that suited us and beds extremely comfortable. overall very happy with the Novotel

Geoff R.
August 19, 2015
Comfort, Quite, Food
Great stay for 1 night. Very quite room with no external noise which is great when travelling for business. Will definitely book again next trip

John B.
July 28, 2015
Good Hotel, Bad Experience
Not sure I can come up with 3 this time
I decided to stay here as I thought it would be convenient to the airport and also convenient to the motorway for my colleague to pick me up. It was neither. Cab fare was still about $40 , and its a bit of a chore to get to the Hotel. Nice comfortable room, but before I got the chance to try the breakfast , a member of Staff stole my telephone. It was presented to me as a mistake" and my phone was returned, but not with the FORMAL apology that it should have created

Elangovan B.
July 04, 2015
Accomodation in Novotel Auckland
Cleanliness, Value for money, Staff friendliness
Pleasant experience, neat and clean hotel room. Staff were very attentive and forthcoming to help or advise for any matters.

Logan B.
New Zealand
June 29, 2015
good stay
Location, quiet, great staff
very good stay, didn't have a chance to dine in the hotel, but the bar looked great and the staff were all very helpful. The location is great as it is very easy to get to as it is right on the motorway system, but still very quiet.

Brent B.
New Zealand
May 10, 2015
Inefficient front desk
Breakfast, location, room cleanliness
Instruction on the web page about internet access are incorrect. Ridiculous waiting lines at check in and check out. Baggage attendant completely overwhelmed. Not really enough towels in the room. Tea/coffee of low quality.

Tokerau J.
New Zealand
April 19, 2015
Great value, Great staff. Excellent
Food was great. Staff very helpful. Room nice and comfortable.
Friendliness of staff was awesome. Food was amazing. We were able to check in early when room was available which was really nice. Will stay here again for sure. Thx again.

Sabrina Y.
February 23, 2015
Just excellent!
service safety comfort
just great

Cathy S.
New Zealand
December 25, 2014
Pre-Xmas stay
Friendly staff, location, food

Catherine D.
New Zealand
December 02, 2014
lovely size room, free latte with breakfast, clean
Very nice