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Novotel Ellerslie Hotel

72-112 Greenlane Road East, Ellerslie, Auckland, New Zealand

Recent customer reviews

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Excellent

8.2

based on 76 reviews

71 reviews in English

Value for Money
7.7
Location
8.3
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (76)
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Anthony G. Families with older children Australia, January 3, 2016
close and handy to race course

location,beds comfortable
7.7
Had a very pleasant stay was nice and close to race track that suited us and beds extremely comfortable. overall very happy with the Novotel
Geoff R. Business travelers Australia, August 18, 2015
Great

Comfort, Quite, Food
7.7
Great stay for 1 night. Very quite room with no external noise which is great when travelling for business. Will definitely book again next trip
Logan B. Families with young children New Zealand, June 28, 2015
good stay

Location, quiet, great staff
9
very good stay, didn't have a chance to dine in the hotel, but the bar looked great and the staff were all very helpful. The location is great as it is very easy to get to as it is right on the motorway system, but still very quiet.
Elangovan B. Couples Singapore, June 16, 2015
Accomodation in Novotel Auckland

Cleanliness, Value for money, Staff friendliness
8.3
Pleasant experience, neat and clean hotel room. Staff were very attentive and forthcoming to help or advise for any matters.
Brent B. Solo travelers New Zealand, May 8, 2015
Inefficient front desk

Breakfast, location, room cleanliness
7.7
Instruction on the web page about internet access are incorrect. Ridiculous waiting lines at check in and check out. Baggage attendant completely overwhelmed. Not really enough towels in the room. Tea/coffee of low quality.
Tokerau J. Families with young children New Zealand, April 18, 2015
Great value, Great staff. Excellent

Food was great. Staff very helpful. Room nice and comfortable.
10
Friendliness of staff was awesome. Food was amazing. We were able to check in early when room was available which was really nice. Will stay here again for sure. Thx again.
Sabrina Y. Couples Singapore, February 21, 2015
Just excellent!

service safety comfort
10
just great
Cathy S. Families with young children New Zealand, December 22, 2014
Pre-Xmas stay

Friendly staff, location, food
8
Good
Catherine D. Couples New Zealand, December 1, 2014
Novotel

lovely size room, free latte with breakfast, clean
7.3
Very nice
Simon L. Families with young children Canada, November 22, 2014
It was ok but nothing included.

It was ok.
6.3
Room was clean, staff were nice but ... For a room at almost 200$/night, no free wifi, no breakfast included, not even any complimentary water in the rooms. Won't be going back.
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