My favorite hotels
Customers like this hotel for:
    Nearest transport:
  • Halong Train Station (2.3 Km / 28 min walk)
    Area recommended for:
  • sightseeing
  • beaches
  • romance
    Customer comments:
  • "Fantastic staff", "Great spa", "Sea view"
    Top nearby attractions:
  • Bai Chay Beach (0.4 Km / 5 min walk)
  • Bai Chay Bridge (2.7 Km)
  • Hang Dinh Grotto (4.1 Km)
  • Gieng Goi Grotto (4.6 Km)

Note: Distances are measured as a straight line.

Novotel Ha Long Bay Hotel

160 Ha Long Road, Bai Chay Ward, Halong, Halong, Vietnam 200000 (Show on map)

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"Hotel Condition/Cleanliness, Room Comfort/Standard, Staff..."

Jean-Baptiste, France October 06, 2015
Swimming Pool

Features of Novotel Ha Long Bay Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • bar
  • BBQ facilities
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • photocopying
  • poolside bar
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shops
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • garden
  • massage
  • outdoor pool
  • pool (kids)
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
  • French
  • Korean
  • Vietnamese

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Hotel Description
Novotel Ha Long Bay Hotel has an enviable beachfront location allowing easy access to many popular tourist sites...see more Novotel Ha Long Bay Hotel has an enviable beachfront location allowing easy access to many popular tourist sites in the area. Bai Chay Beach, Sung Sot Cave, and Emeraude are nearby and guests can enjoy jet skiing, kayaking, or wind surfing nearby. Rooms are available as standard, superior, or executive and furnished with satellite TV, a VCR, and a mini bar. On-site facilities at the hotel include terrace dining at Square Restaurant, a lobby lounge bar which hosts live music, and a pool bar. There is also an outdoor pool. Guests at the Novotel Ha Long Bay Hotel will experience a relaxing, comfortable, and seamless hotel stay.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (289)

Business travelers (22)

Couples (131)

Solo travelers (38)

Families with young children (46)

Families with older children (20)

Groups (32)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (289)
Sort by:
SENG N. Solo travelers
Singapore, November 11, 2015
Nice Stay

Clean and comfortable
Disappointed with the room is smaller than expected. Corner room is very small with shower only. Too noisy from the other rooms. Over rated based on this experienced.
Phi P. Solo travelers
Vietnam, October 22, 2015
Very pleasant

Clean,design, staff
Very pleasant stay , staff was great ,very helpful room and hotel design was very modern
PAUL P. Couples
Australia, October 22, 2015
2 nights in Halong

Staff, room and access to the bay
Novotel was OK but sleeping on a boat in the bay may have been better.
Teddy P. Couples
Indonesia, October 16, 2015
Poor food

Nothing special
Nothing fantastic
Jean-Baptiste D. Families with young children
France, October 12, 2015
3 Days in the middle of nowhere

Hotel Condition/Cleanliness, Room Comfort/Standard, Staff Performance
The stay was nice, the staff helpful, but the location awful. It's just in the middle of nowhere, either you stay at the hotel and enjoy the pool, or you stay at the hotel and enjoy the pool, there's like nothing interesting around. Just in front of the hotel you have a building site, where you can see trucks and so on, blowing dusts everywhere. And if you want to move away from this place, you must take a taxi to go to Halong city, or the island nearby, it's too far away to go on foot over there. All together, the impression is average, because of the location.
Amy L. Couples
United States of America, September 28, 2015
Nice hotel and very helpful staff

The hotel room is nice in size and clean. Staff are helpful and knowledgeable. Breakfast is ok with good choice.
It was very nice to stay for two nights there. Swimming pool is good and not many people were using it.
Ana M. Families with young children
Singapore, September 12, 2015
decent hotel

nothing to complain about or rave about
what you would expect from a 4 star.
Gabriel G. Solo travelers
Singapore, August 23, 2015
3 days, 2 nights

Clean, friendly staff, good view of the bay
GOH M. Solo travelers
Malaysia, August 13, 2015
The best hotel in Ha Long Bay

Comfortable, clean, food very nice
The best hotel in Ha Long Bay, comfort & nice, food is good
AU L. Solo travelers
China, August 02, 2015
Nice food and excellent services

Nice food, excellent services, great facilities
The stay was great. Although there were not many things to see in Ha Long bay and our boat trip was cancelled due to the heavy storm, we still managed to enjoy our stay as the hotel has offered wide varieties of local and international cuisines. Also, the room was superb with great view. Overall it was a really pleasant stay

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