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Very good 7.9
Based on 121 reviews

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About Novotel Lampung Hotel


Overlooking the beach on the southern part of Sumatera Island, this modern hotel is located right in the center of Bandar Lampung. Situated only 10 minutes from the financial district and close to famous tourist attractions, Novotel Lampung Hotel is perfect for both business and leisure travelers. With a characteristic style and the very best in amenities and service, it is no surprise that the Novotel Lampung Hotel is a great choice. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Novotel Lampung Hotel.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • karaoke

Swimming & soaking

  • hot tub
  • outdoor pool
  • indoor pool

Land sports

  • table tennis
  • garden

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • gift/souvenir shop
  • executive floor
  • nightclub
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Indonesian
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Child and extra bed policy
Children 0-15 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 223
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.3
  • Location 8.0
  • Room Comfort/Standard 8.4
  • Staff Performance 7.5
  • Value for Money 7.4
  • Food/Dining 7.3

4.8 laurentius W.
February 15, 2016
make sure the ac work well
We are a family with 7 yo girl and 6 yo boy.. we arrived at 11.30 p.m after a long drive and the reception staff was so slow and unfriendly face... we sleep at 9th floor and the floor is so dirty and ac is hot..

4.3 Vasuki P.
February 09, 2016
Don't stay here.
View. Location.
I would never recommend this or any novotel hotel to anyone. Frequent power cuts. Every time the power goes ac takes 15 minutes to come back. This happened 5 times in 2 days. Rain shower wasn't working. Water in the washbasin gets clogged. Hairdryer blew a fuse and it took 2 hrs for it to be repaired.

10 Andry A.
January 27, 2016
Great place to stay..
Nice view.. Clean place.. Very near if we want to go anywhere in town.. I'll be back one day..

6.7 ruslini S.
January 07, 2016
Great Hotel, Dissapointing Staffs
Location, Food, Spacious room
1 major problem that this hotel has is their basement parking is tiny and the staff told us NOT to park there because it is for the karaoke and spa guests. On Dec. 26 around 9.20 PM we went back to the hotel after dinner, we went ahead straightly to the basement because it was pouring rain, 1 slot left that time but the staff told us we cannot park there, so we went up to the parking lot in the rain. My brother who was driving that time, dropped off me and family at the lobby, then I asked the security men to go get my brother with umbrella. Sadly he went back after 5 mins without my brother and told me that he could not find my car?!?!? eventhough I told him the exact location of the car. The worse thing was I heard one of the security guy said the other one "just leave him (means my brother) if you cannot find him". That is never a nice thing to hear from a staff in big hotel as Novotel. After hearing that, my brother girlfriend's went to the parking lot to find my brother, after a minute she found him straightly. So dissapointed at those staffs who were on duty that night, such a shame for Novotel I must say...

8 Sindbad H.
January 01, 2016
best hotel in Lampung
location, building, room
Via Agoda

8 Gemma S.
December 06, 2015
The best hotel in town
Clean, great location, reasonable price
Late check in and they give us a complimentary drink at the receptionist area :) Agoda give a good rate compared with the normal rate however there's no option with breakfast included in the package You will be offered by the hotel staff for additional IDR 135k per person for breakfast The location is in the city and you can see the ocean (if you choose seaside view) from the hotel room I got an upgrade from standard view to the seaside view (lucky me) The room was clean and tidy they even put an elephant doll (made from towel) on the bed.. So cute! Unfortunately we had difficulties with the hot water.. the instruction is not clear.. It didnt mention that we need to klik a small red button to adjust the water temperature.. So I got a chilly bath in the evening T_T I just asked some help with their helpdesk in the morning... Overall it was as expected from a 4 star hotels facilities.. Thanks

5 Wilson S.
December 03, 2015
Still have another hotel more good than this
i had a bad experience with this hotel when i stayed 1 night, its make me angry with all staff

8.3 Sam L.
November 27, 2015
Room fantastic, service poor
Room aize & style, pool area, hotel surroundings
Stay was very pleasant, room fantastic however food average, prices same as 5 star hotels in Jakarta and very slow food/beverage service. I wouldve spent alot more if their prices were in line with 4 star hotel and service was also in line with 4 star standards and Accor standards.

8 Rini S.
November 27, 2015
Clean, nice and perfect

6.7 Maharani S.
November 01, 2015
Recommended place to stay
Clean room, strategic location, the room space is big enough for 2
Overall was nice. The staff were friendly, the room was clean and neat, the parking space was big and not too far from the lobby. The only thing that makes me a bit unhappy was the AC. The AC was unstable (sometimes the temprature go up so it become hot and suddenly drop again--- very unstable). I also experienced couple times of black lights and the staff wasn't very friendly about that. They told me to stay calm and wait until the electricity stable without doing any checking to my room. But I would recommend this hotel to other traveller since this is one of the best hotel in Lampung.