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Where would you like to go?
More about this hotel:
    Nearest transport:
  • DLR - Custom House for Excel Metro Station (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • restaurants
    Distance to airport:
  • London City Airport (2.0 Km / 24 min walk)
  • London Heathrow Airport (33.2 Km)
    Customer comments:
  • "Clean and comfortable", "Good location", "Very helpful staff"
    Top nearby attractions:
  • Royal Observatory Greenwich (3.7 Km)
  • Stratford Shopping Centre (4.0 Km)
  • The Shard / London Bridge Tower (4.4 Km)
  • Tower of London (6.9 Km)

Note: Distances are measured as a straight line.

Novotel London Excel Hotel

7 Western Gateway, Canary Wharf, London, United Kingdom

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Features of Novotel London Excel Hotel

Hotel Facilities

  • 24-hour front desk
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • pets allowed
  • photocopying
  • restaurant
  • room service
  • safety deposit boxes

Sports and Recreation

  • fitness center
  • sauna


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

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Hotel description
Novotel London Excel Hotel is located alongside the Royal Victoria Dock, 150 meters from the ExCel Center and near...see more Novotel London Excel Hotel is located alongside the Royal Victoria Dock, 150 meters from the ExCel Center and near The O2 Arena, Stratford, and London’s historic Greenwich. Novotel London Excel Hotel is composed of 257 rooms which include 183 non-smoking rooms, seven suites, and 12 accessible guestrooms. Novotel London Excel Hotel has a bar, and the upper deck restaurant has air conditioning and non-smoking area. There are also meeting spaces for business purposes with a maximum capacity of 70 persons. For relaxation and fitness, guests in Novotel London Excel Hotel can work out at the gym or hit the sauna and sweat room to sweat away stress. Novotel London Excel Hotel is also an ideal choice for anyone attending an exhibition or show at London ExCeL. Novotel London Excel Hotel is also ideally located for those who want to explore East London with the nearby historic attractions of Maritime Greenwich and the new ‘Jubilee Place’ shopping center at Canary Wharf.
Hotel policies
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Recent customer comments

Filter by Traveler Type
All reviews (54)

Business travelers (11)

Couples (18)

Solo travelers (9)

Families with young children (2)

Families with older children (13)

Groups (1)

Very good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews
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Oliver G. Families with older children
Switzerland, December 25, 2015
Good hotel, far for downtown but good access

Nice area, clean, good service
Good hotel, far to downtown but good connection with DLR. Excellent service.
Lee F. Families with older children
Malaysia, December 13, 2015
clean & very comfortable bed.

Service was good. room very clean . bed comfortable. bathroom spacious n clean.
Bhavisha P. Couples
United Kingdom, November 23, 2015
Excellent experience and stay

The cleanliness, the room facilities, the interior and location.
We had the executive queen bed room and I had booked this for my boyfriend's surprise birthday. I must say he was delighted with the room and I was also very pleased with it too. The interior of the room was excellent, especially the bathroom and the shower cubicle. The room was clean and the staff were also very helpful with any directions we needed to get to the closest station. The location is excellent too, with Tesco and a local Sainsburys near by too. Checking in was a breeze and we even were given access to the sauna and steam and gym facilities. In the morning we were able to stand outside in the terrace located at the back of the lobby near the restaurant, and the dock views we experienced were amazing. Can't say anything about the food experience as we didn't eat anything thing and the prices of the food on the menu are fairly high. However overall, I had a brilliant stay and would recommend this hotel for other people to stay in.
Jennifer H. Families with older children
United Kingdom, November 22, 2015
Very good

Location for DRL to central London
Excellent no issues and overall very good
Lynn R. Couples
United Kingdom, November 26, 2015
Enjoyable stay

Location, surroundings and view
Enjoyable stay although unable to check-in slightly early to enable us to travel to theatre and tennis and unable to request river view until check-in when there was very little left.
linda D. Families with older children
United Kingdom, November 18, 2015
o2 related

location to 02, the breakfast was great and the view
it all went very smoothly and i would certainly go back.
Donna A. Couples
United Kingdom, July 19, 2015
Break in London

I cannot fault this Hotel in anyway, Staff, Rooms and food all excellent, would recommend this Hotel and would definitely stay there again.
Rosaleen H. Families with older children
United States of America, June 25, 2015
I would recommend this hotel

Staff ... Cleanliness ... Computer access
Very nice
Tat L. Solo travelers
Singapore, April 25, 2015
great location if going to london excel

comfortable beds but you must like medium-hard mattress, gym open from 6 am, 5 min ftom lodon excel
Comfortable stay . They provided kettle, fridge, safe . breakfast was offered at £11 per day but i didn't take this up as there's a tesco express and a local grocer nearby and a few cafe for breakfast. Is 20 min out of central london, accessible by DLR from canning town. But if you're a light sleeper, cars reversing'sound outside might wake you
Johannes S. Families with older children
Netherlands, April 10, 2015
Good hotel And service at à nice location.

Service, facilities And location

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