Very good 7.5
Based on 153 reviews

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About Novotel London Heathrow


A convenient location and excellent service is what you can expect at this first-rate accommodation. Novotel London Heathrow is set less than two kilometers from the London Heathrow Airport, making the property a perfect base of transit for travelers where a peaceful sleep is guaranteed. Apart from the ease of travel, the hotel boasts contemporary design with modern facilities to ensure maximum comfort during your entire stay. With its international level of standard in service, Novotel London Heathrow provides more than just a place to spend the night, and you will certainly leave feeling refreshed and impressed.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer

Fitness & recreation

  • fitness center

Swimming & soaking

  • indoor pool

Land sports

  • golf course (within 3 km)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • newspapers

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • Filipino
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Romanian
  • Spanish
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When booking more than 7 rooms, different policies and additional supplements may apply.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 5 GBP
Breakfast Charge (when not included in room rate): 16.45 GBP
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 4.0Km
Distance to Airport: 2.0Km
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 178
Parking Fee (per day): 10 GBP
Room Voltage: 240
Time to Airport (Minutes): 10
Year Hotel Built: 1992
Year Hotel Last Renovated: 2014
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.0
  • Location 7.4
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.4
  • Food/Dining 7.0

June 30, 2016
Only stayed for one night as transit

June 05, 2016
Most comfortable hotel and bed!
Walking distance from Paddington station. Comfortable bed and room. Will definitely stay here again! Thank you for leaving a good memories for us in London.

Ashish N.
June 01, 2016
It's OK
Not the place to stay if you do not have a car to your disposal. Only advantage is that it is close to Heathrow and on highway M4. If London is what one wants to explore, this is not an ideal option. Good working breakfast. They did not have the London maps!!! Since we were traveling from India, needed the conversion plug for chargers which also was not available as they had exhausted the 2-3 plugs they have.

May 01, 2016
I stayed in the hotel to attend conference
Nice hotel but checking took more than one hour, attitude of the staffs were not welcoming

Rosanna F.
United States
April 24, 2016
Friendly service e trumps all
The staff here went out of their way. Very good service!

Wendy B.
South Africa
February 25, 2016
Suited my needs.
I needed a hotel that was conveniently located near to the airport for my business meeting and this hotel was just that. The service was good, room nicely appointed and all the facilities offered were to a good standard.

United Kingdom
February 16, 2016
Special Rate
Made this hotel good value at £100 for 2 nights

Andrew K.
February 04, 2016
Best for short stay excellent for relax
Good location, comfort stay staff are friendly
Although the we stay for a night, but we feel that we're actually at home

Paulo C.
United States
February 04, 2016
Good service and great staff plus logistic support
Great keep up the good service always

wattanachai K.
December 26, 2015
room comfort, location, convenience
the nearest supermarket is at least 15 minutes walk away. the cleanliness of the room was super poor