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Novotel London Paddington Hotel

3 Kingdom Street, Sheldon Square, London Paddington, Hyde Park, London, United Kingdom W2 6BD

Recent customer reviews

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Excellent

8.1

based on
193 reviews

142 reviews in English

Value for Money
7.7
Location
8.2
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.3
Food/Dining
7.6
All reviews (193)
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Raihana A. Groups Malaysia, February 6, 2016
Great hospitality, awesome staff!!!

The staffs are the best, the foods are great and the location is perfect!
10
Amazing!!!
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John B. Couples United Kingdom, January 10, 2016
Best Paddington hotel I have found

Rooms, Staff, Breakfast
10
Best stay I've had in the Paddington area. Nice friendly staff. Good clean rooms, and the best breakfast I have ever had from a hotel of this type.
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Howard B. Families with older children United Kingdom, January 5, 2016
Good location nice hotel

Location, quiet, clean
9
Very good stay with a good location. Coming out of the station it could be more signs for it but other than that 1 min walk from Paddington. Good local restaurants. Clean hotel comfy beds with friendly staff.
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Yuka F. Groups Japan, January 5, 2016
Very convenient location and comfortable room

Price, location, environment
10
Staffs were so helpful, and the room was a lot bigger than we expected of London. It's very close to the Paddington station and bus stops. I prefer Novotel to other hotels close by:)
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Nik E. Families with older children Malaysia, December 29, 2015
Spacious room and great location

Spacious room, comfortable bed and great location
8
What I like most about my stay was the super comfortable bed and great location. The room was really spacious and clean. The hotel is near the Paddington metro stop but the nearest metro entrance was closed due to renovation so you need to walk an extra 10 minutes to get to other metro entrance. The only down side for me is they did not provide complimentary bottled water in the rooms.
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Geraldine G. Groups Singapore, November 4, 2015
Near to paddington station

Accessibility to train
6.3
Room size was ok for 3 of us, breadfast was simple and nice. The only downside to the stay is bathroom slippers and some toilet necessities are not provided and has to be charged. No mineral water are provided as well. Shower cubicle is small and water get splash out onto the floor. Toilet is in a seperate room from the shower so you have to come out to wash your hands. Overall stay was ok for us as we only stayed 2 nights.
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Rhys L. Business travelers Australia, November 1, 2015
Good location

Location, clean, efficient
7.3
Great location, in an otherwise pretty soulless part of town.
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Muna A. Couples United Arab Emirates, September 25, 2015
Rooms are small .... No bill man service

Quite...clean...secure
5.7
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Pak K. Couples Hong Kong, September 13, 2015
Satisfaction

Service, staff, comfortable
9
Nice and comfortable
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J.J. Z. Business travelers Singapore, September 7, 2015
So good, you want to come back again!

Location, Cleanliness, Comfort
8.7
Very pleasant
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