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People love this hotel for:
    Nearest transport:
  • Lambeth North Tube Station (0.7 Km / 9 min walk)
    Area recommended for:
  • culture
  • sightseeing
    Distance to airport:
  • London City Airport (11.9 Km)
  • London Heathrow Airport (23.2 Km)
    Customer comments:
  • "Good location", "Nice hotel", "Spacious rooms"
    Top attractions in the area:
  • Big Ben (0.8 Km / 10 min walk)
  • Westminster Abbey (0.9 Km / 11 min walk)
  • London Eye (1.0 Km / 12 min walk)
  • Kennington Park (1.5 Km / 18 min walk)

Note: Distances are measured as a straight line.

Novotel London Waterloo Hotel

113 Lambeth Road, Waterloo and Southwark, London, United Kingdom SE1 7LS (Show on map)

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Features of Novotel London Waterloo Hotel

Hotel Facilities

  • 24-hour room service
  • babysitting
  • bar
  • bicycle rental
  • business center
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • newspapers
  • pets allowed
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • tours

Sports and Recreation

  • children's playground
  • fitness center
  • sauna
  • steamroom


  • car park

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Romanian
  • Spanish

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Hotel Description
Right by the River Thames, this hotel is in a superior location for seeing London's most iconic...see more Right by the River Thames, this hotel is in a superior location for seeing London's most iconic attractions. Within walking distance of Big Ben and the Houses of Parliament, the Novotel London Waterloo Hotel offers bright and modern air conditioned rooms in a location handy to all the must-see tourist spots. Westminster Abbey is about 10-minutes away on foot, and the South Bank and London Eye are an easy stroll down the bank of the Thames, an area with a constant supply of tour buses and black cabs. The major Waterloo railway interchange is a 10-minute walk away, two minutes by cab, providing easy access to all the shops, palaces, and parks of central London. Another perk of this location is the free parking that can be found on the surrounding streets.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (77)

Business travelers (12)

Couples (18)

Solo travelers (12)

Families with young children (8)

Families with older children (21)

Groups (6)

Very Good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (77)
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Randall G. Solo travelers
United States of America, May 14, 2015

Location, service, cleanliness
Nick S. Business travelers
United Kingdom, April 24, 2015

steam room good.
ALDRIN M. Families with young children
South Africa, January 06, 2015

Vicki M. Business travelers
United Kingdom, November 16, 2014
Mixed review

The location is reasonably close to the London Eye, the south bank, Westminster and theatres. The staff were polite, friendly and very helpful. The bar was a pleasant area for supper.
My room had an unpleasant smell, the toilet walls had walls with paint peeling off as a result of damp, the carpet was not well vacuumed. The bed, however, was comfortable and the bathroom was clean. If I had had more time I would have asked for a different room but I arrived late and was out at work most of every day and evening. I would not return to this hotel simply because of the smell, although I accept that the excellent staff would have responded to my complaint if I had asked. I do think rooms should not be made available in the condition that mine was.
Glynis M. Groups
United Kingdom, September 26, 2014
wedding stay

Proximity to reception venue(Garden Museum), Helpfulness of staff, nice friendly atmosphere in hotel.
We all enjoyed our stay together as a family over for a wedding. From time we booked we were dealt with very efficiently. Travel cot in 1 room ? certainly. May 2 of the rooms adjoin to accommodate 1 family? certainly. When we all arrived our requests had been carried out and staff all very welcoming. All in all we had a great time. Wedding was good too!
WANG H. Families with young children
China, June 30, 2014
Very friendly staff

good service
Koo K. Solo travelers
South Korea, June 08, 2014
Very comfortable good location deficient view

Calm and comfortable room, kind service, pretty good food
Good stay, easy access to the QE vonferencr center by walking river side for 12 min
Roger B. Families with young children
Australia, April 22, 2014

Enjoyable, good food, pretty good location
We enjoyed our stay at this hotel. It is in a good location, but just a little away from the main attractions, without being miles away. If your happy to walk or take short taxi trips, it's fantastic. The food at this hotel was first rate. The front counter staff were great. Unfortunately, the restaurant/bar staff were not as good overall. We struck a problem on check in; the room which had been described as a family room did not really cater for two adults and two kids (8&6yrs), so another room was required. This proved a very expensive exercise as the hotel treated it as a last minute walk in booking, so the room rate was quite high. If booking this hotel via Agoda, I recommend checking directly with the hotel in respect of the room details so you do not get caught out like we did.
Zee L. Business travelers
Malaysia, March 19, 2014
Very efficient and helpful check-in staff

Fast check-in, clean, location
Good location, very helpful reservation staff who were quick to answer queries on additional services, breakfast options, etc.
Aine D. Couples
Ireland, February 21, 2014
Great stay in this hotel..

Central to Londons main attractions. Walking distance to underground. Hotel itself was lovely and each staff member made us very welcome.
Great central hotel.. we arrived early and wasnt expecting to get our room straight away but the staff were very welcoming and had our room ready which we were delighted about. Room itself was lovely and we were looking at Big Ben when we looked out the window!! Would definitely be staying here again if we were visiting London.

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