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Excellent 8.3
Based on 359 reviews

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About Novotel Melbourne On Collins Hotel


Offering quality accommodations in Melbourne, Novotel Melbourne On Collins Hotel is a popular pick for both business and leisure travelers. This hotel is in the vicinity of popular city attractions such as Bourke Street Mall, St. Paul’s Cathedral, and Regent Theater. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Novotel Melbourne On Collins Hotel ensure a pleasant stay for guests. Guests can make use of on-site features like a 24-hour front desk, business center, and dry cleaning. The hotel features 380 beautifully appointed guestrooms.

The hotel offers recreational facilities such as a fitness center, hot tub, and indoor pool to make your stay truly unforgettable. With an ideal location and facilities to match, Novotel Melbourne On Collins Hotel hits the spot in many ways. Please enter your preferred dates of stay and submit our online booking form to make a reservation.
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  • Wi-Fi in public areas


  • valet parking
  • car park

Fitness & recreation

  • fitness center
  • spa

Swimming & soaking

  • hot tub
  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • postal service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • shops

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Business & money services

  • printer
  • photocopying
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • French
  • German
  • Korean
  • Portuguese
  • Spanish
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 29.50 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0 Km
Distance to Airport: 23 Km
Internet Usage Fee: 10 AUS
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 380
Parking Fee (per day): 45 AUD
Room Voltage: 240
Time to Airport (Minutes): 40
Year Hotel Built: 1992
Year Hotel Last Renovated: 2014
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Food, drink and entertainment

Cafe Breakfast

Cafe Breakfast

Cafe Menu Items

Lane Cafe & Bar

Lane Cafe & Bar

Dining Experience

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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.4
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.5

8.4 Grace L.
June 23, 2016
Not bad for a one night staycation but parking was bad
Staff very friendly, lovely bar at the lobby for a sneeky cappa. Only downfall was that parking was inconvenient. There is no sign to tell where to park. We drove round the block twice to find a park ourselves. In the end we had to valet, and even so, we blocked the whole lane of traffic for drop off, and allow valet to take the car. It was a horrible experience as cars were honking at us. If you drive, plan in advance for a carpark so you do not have the same drama.

4.8 William A.
June 20, 2016
2 out 3 lifts not working
Over 5 minutes to get from room to road due to lifts out of action. If you don't mind packing into one working lift like sardines in the morning checkout or no room and having to wait up to 10 mins, then this is the hotel for you. Dirty lobby due to construction works and no cleaning up at end of shift. Staff very polite and apologetic, but not sure why they would allow construction works to take place and take out 2of 3 lots when they could have staged the works and taken just 1 out of 3 if at all. This lack of thought and consideration to the guests makes you wonder if they really care.

6.8 Ronald G.
June 18, 2016
12 to 14 June 2016
Front desk personnel Ashley and Pierre were excellent. They were personable, gracious and attentive to our needs. Location of hotel is outstanding. Our room was clean and comfortable but the premises needs to be seriously upgraded. In the second night of our stay there no hot water and because I had failed to run the shower before soaping I had a miserable time washing with ice cold water. The facilities are a far cry from 4 & 5 star hotels in Asian countries like Singapore, Bangkok and Hong Kong. Your staff made our stay more pleasant. Congratulations to them on a job well done. R.Goh

8 Agnes L.
June 18, 2016
Great Location
Great location and good service. Easy access to CBD and shopping district.

10 Wahyu N.
June 17, 2016
Clean, convenient and friendly.
Great place to stay in Melbourne CBD.

8 Benito C.
June 15, 2016
it would of been nice if they offered us a free nights accommadation since we had no hot water on monday night & tuesday, couldn't have shower even before we flew home, don't tell me that a hotel like that would not have a back up pump or can't get a tradie in melbourne after hours, I come from launceston & we can get tradies all hours to fix emergencyies because I know I am one.

6.4 E G.
June 14, 2016
Average stay at the Novotel
I think the standard is dropping abit at this hotel: - Issues we had - wheel on bed was missing, TV was playing up constantly, towels missing from bathroom, buffet breakfast was nice but couldn't cope with extra travelers on the long weekend.

7.6 Andre N.
June 11, 2016
Comfy hotel, great location
Only stayed for 1 night, but its a great hotel. Great location.

10 Susan T.
May 30, 2016
nothing more to be said
Always book novotel on collins as I know I get value for money

10 chi C.
May 24, 2016