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Novotel Moscow Centre Hotel

Novoslobodskaya str 23, Tverskoy, Moscow, Russia (Show on map)

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Formerly : Novotel Moscow Centre
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Novotel Moscow Centre Hotel Moscow - Lobby Novotel Moscow Centre Hotel Moscow - Guest Room Novotel Moscow Centre Hotel Moscow - Guest Room Novotel Moscow Centre Hotel Moscow - Entrance Novotel Moscow Centre Hotel Moscow - Exterior Novotel Moscow Centre Hotel Moscow - Buffet Novotel Moscow Centre Hotel Moscow - Restaurant Novotel Moscow Centre Hotel Moscow - Meeting Room Novotel Moscow Centre Hotel Moscow - Restaurant Novotel Moscow Centre Hotel Moscow - Guest Room Novotel Moscow Centre Hotel Moscow - Restaurant Novotel Moscow Centre Hotel Moscow - Exterior
Area: Tverskoy Number of Rooms: 255

Recent customer reviews

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Fantastic

9.0

from 3 reviews

Value for Money
10.0
Location
9.3
Staff Performance
9.3
Hotel Condition/Cleanliness
10.0
Room Comfort/Standard
9.3
Food/Dining
6.0
Groups (3)
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Ying W. Groups China, July 31, 2015
changing room without notification

clean, friendly staff, next to subway station
9
I booked the same double queen-bed room on two separate check-in dates in the same week. The room on our first check-in date was exactly the same as advertised on Agoda. I was very happy. Staff speaks good English. The hotel is literally above Mendeleevsky metro station - 3 stops to red square and Kremlin. But, when we came back from St Petersburg and re-checked in the same room I booked, the hotel put us in a different room that had one queen bed and a single bed. I phoned the reception to ask why, and the manager told me because of overbooking resulted from technical problems, they had no other rooms available. I argued and didn't buy the story because this had never occurred to me in any other hotels before. They offered another room but it had a queen size sofabed instead. I didn't want a sofabed so I chose to stay in the room provided. I couldn't bother pursuing a further resolution because I was due to leave Russia the next day. Except from this experience, I was generally happy with the services provided. Does a hotel have the right to change your room without notifying you beforehand? Has this occurred to you?
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Nont C. Groups Thailand, May 19, 2015
Good, Good, Good!

location, cleanliness, service
9
Hotel is located at great location (just next to metro station). There are restaurants around hotel. My room was quite big and clean. Hotel staff was friendly.
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Anna L. Groups Russia, May 10, 2014
Хороший отель в хорошем районе

Комната, персонал, месторасположение.
9
отлично
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