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Novotel Moscow Sheremetyevo Airport Hotel

Ownership 3, Khimki District, Sheremetyevo Int'l Airport, Moscow, Russia

Recent customer reviews

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Very good

7.8

based on
79 reviews

22 reviews in English

Value for Money
7.1
Location
8.6
Staff Performance
7.2
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
7.9
Food/Dining
7.6
All reviews (79)
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Juho L. Solo travelers South Korea, February 6, 2016
Generally execellent.

Good facillities, Kind employees, nice condition
9.3
Very good, worth staying. There is only one thing I hope to be changed. Sign of shuttle stop. It was that good to be recognized. When I first got outta airport, many taxi drivers tries to cheat me with overprices and wrong location info of the hotel. To be more great hotel near SVO, need to build more signs for travellers. Others are perfect.
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Arada K. Solo travelers Russia, October 8, 2015
Awesome

Room, service, cleanliness
10
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Dennis B. Business travelers United States of America, July 31, 2015
Nice stay

clean, comfortable, location
10
Nice
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Petar I. Families with young children United States of America, July 9, 2015
The transit zone sucks . I felt like a prisnoer

Location
7.3
I was in the transit zine and felt like a prisnorer
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Evgeniy B. Business travelers Russia, July 6, 2015
Very good hotel

Service, food, room
10
All was amazing, thank you for high quality service
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Katie J. Couples United States of America, June 12, 2015
Great hotel if you're looking to stay by the airpo

Hotel was very clean, easy to get there and easy to get back to airport in the morning
10
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Sten S. Couples Estonia, February 16, 2015
Dont go if you dont have tranfer visa.
4
Nobody didn't warn us, that if you don't have transfer visa then "transfer hotel" actually don't situate inaside tranfer area and you have to wait 4hours for a idiot bus driver to collect you for 2 minute ride trough gate. The hotel also has special locked floor (level) for tranfer torists that looks like prison. Old, ugly and door locked with chains. The staff is bunch of amateurs who don't know anything and the "system" is chaotic. If you do not push, ask and actively don't participate - you will miss your flight for sure. Don't go there - stay in the business lounge.
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Hector A. Business travelers Mexico, January 30, 2015
The people at the reception is disgusting

Nothing
3.7
Not good at all... was over 1 hr waiting at the desk because they didn't find your agoda booking... more than all also agoda made me pay a higher price than the price that they are offering on arrival, they told me that the document that brought with me was false...agoda members...also be sure what are you selling and pay it on time......
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Andrea J. Couples United States of America, January 6, 2015
Jail

Location. Bad service. Jail style corridors.
6.3
No fresh air in the building at all. Had like a jail feel.
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Robin S. Families with young children United States of America, December 21, 2014
The worst hotel experience ever
2
terrible do not go to this hotel
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