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Novotel Nathan Road Kowloon Hotel

348 Nathan Road, Jordan, Hong Kong

Recent customer reviews

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Excellent

8.1

based on 2556 reviews

1756 reviews in English

Value for Money
7.8
Location
8.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (2556)
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Elissa T. Families with older children Malaysia, May 7, 2015
Convenient location

Location, clean and convenience
8.7
The hotel is in a very convenient location in Jordan. The MRT was just a few minutes walk away and the markets were nearby. There is a huge SASA just next to the hotel and the famous food joints were all around the corner or a few streets away.
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Pai-Han L. Solo travelers Taiwan, May 6, 2015
no comments

no comments
7
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Worapong N. Families with young children Thailand, May 4, 2015
Best hotel

Price, location , Service
9.3
Very good
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Martin H. Families with young children Indonesia, May 3, 2015
Branded Hotel with poor hospitality

Clean, close to MTR station , room comfort meets Accord standard
6.3
Kowloon Novotel Hotel situated in the center of Kowloon area. Here are the pros from the hotel : 1. Location : excellent. MTR station located in a walking distance from the hotel make this hotel more comfortable to the travelers who wanted to use MRT as a mode of transport during stay in Hong kong. 2. Food/Dining : The food provided in the hotel during breakfast time is fantastic. The combination of Hong Kong local dishes and standard Novotel dishes make the menu become perfect. 3. Hotel Cleanliness : meets Accord hotel standard. Everywhere I use Novotel, the cleanliness always perfect. Here are some cons of the hotel and subject to further improvement. 1. Staff Performance : Poor. The staff was inattentive. Once we arrive in the hotel, no one helping us to bring our luggage to the hotel lobby. Similar during check-out. The staff is there however, it seems they pretended don't know. In addition, very rare to see the staff smile to the hotel guest. To me, this is not meet Accord Hotel Standard. I believe this is something to consider for major improvement. 2. Surroundings : Novotel hotel in hong kong is surrounded by old and dirty buildings, where the hanging the cloths everywhere. The surroundings view is downgraded this branded hotel to become 1 star hotel. 3. Location : If you are looking a fantastic shopping area and mall, better find a hotel close to tsim tsa sui area. 4. Taxi : Taxi driver in Hong Kong is terrible. They often grumbling, driving fast without any safety concern, and many times I found they cheated with the meter. Just something to consider to better use MTR.
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Claire L. Solo travelers Singapore, May 2, 2015
will stay again

location , fuss free , proximity to good food
7.3
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Benjamin L. Business travelers Canada, April 28, 2015
Well manage

Location, value for the money, cleanliness , staff.
7.7
Very good.
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Wong K. Business travelers Malaysia, April 28, 2015
Great location

Location, comfort room, good service
8
My stay are good . The hotel are clean and comfortable. Located near to shopping place and easy to get food
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Kanokwan P. Groups Thailand, April 28, 2015
A good choice to stay in HKG.

Location, room standard
8.3
The hotel is near to MTR. Not more than 5 mins to Nathan station. Sasa shop is underground, 7-11 and famous Congee are on the opposite. Bus to airport A21 is just across the road. This is a good choice to stay in HKG for us.
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Vishal A. Business travelers India, April 27, 2015
Great Location, comfortable and nice staff

Location, Cleanliness and Staff
9.3
Very Good.
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Chang I. Couples Taiwan, April 26, 2015
Room rate is acceptable

too dark in the room
6
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