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Excellent 8.1
Based on 2698 reviews

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Excellent



based on 2698 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.3
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Martin S.
Indonesia
May 05, 2015
Branded Hotel with poor hospitality
Clean, close to MTR station , room comfort meets Accord standard
Kowloon Novotel Hotel situated in the center of Kowloon area. Here are the pros from the hotel : 1. Location : excellent. MTR station located in a walking distance from the hotel make this hotel more comfortable to the travelers who wanted to use MRT as a mode of transport during stay in Hong kong. 2. Food/Dining : The food provided in the hotel during breakfast time is fantastic. The combination of Hong Kong local dishes and standard Novotel dishes make the menu become perfect. 3. Hotel Cleanliness : meets Accord hotel standard. Everywhere I use Novotel, the cleanliness always perfect. Here are some cons of the hotel and subject to further improvement. 1. Staff Performance : Poor. The staff was inattentive. Once we arrive in the hotel, no one helping us to bring our luggage to the hotel lobby. Similar during check-out. The staff is there however, it seems they pretended don't know. In addition, very rare to see the staff smile to the hotel guest. To me, this is not meet Accord Hotel Standard. I believe this is something to consider for major improvement. 2. Surroundings : Novotel hotel in hong kong is surrounded by old and dirty buildings, where the hanging the cloths everywhere. The surroundings view is downgraded this branded hotel to become 1 star hotel. 3. Location : If you are looking a fantastic shopping area and mall, better find a hotel close to tsim tsa sui area. 4. Taxi : Taxi driver in Hong Kong is terrible. They often grumbling, driving fast without any safety concern, and many times I found they cheated with the meter. Just something to consider to better use MTR.

Lim L.
Singapore
May 04, 2015
will be back
rooms very clean and well maintain, staff friendly, location oso good

Benjamin L.
Canada
May 04, 2015
Well manage
Location, value for the money, cleanliness , staff.
Very good.

Pei C.
Malaysia
May 04, 2015
Good location, clean
bed comfort, overall clean and good location for the hotel
Feel comfortable, if there provide wifi in the room is the best

Ming L.
Taiwan
May 03, 2015
New hotel with nice breakfast
The room is cozy, nice buffet breakfast, great lobby to stay
The hotel is quite new and clean. The tap water is drinkable and the facilities in the room is good. Enjoy my stay in the hotel very much. Free internet in the lobby is fast with good connection. The singing show in the lobby is great and another big plus for staying the hotel.

Claire L.
Singapore
May 03, 2015
will stay again
location , fuss free , proximity to good food

Kanokwan P.
Thailand
May 03, 2015
A good choice to stay in HKG.
Location, room standard
The hotel is near to MTR. Not more than 5 mins to Nathan station. Sasa shop is underground, 7-11 and famous Congee are on the opposite. Bus to airport A21 is just across the road. This is a good choice to stay in HKG for us.

VISHAL A.
India
May 01, 2015
Great Location, comfortable and nice staff
Location, Cleanliness and Staff
Very Good.

Alvin T.
Singapore
April 29, 2015
Best Stay
Clean, Good and Nice
Clean, Good and Nice

Wong L.
Malaysia
April 29, 2015
Great location
Location, comfort room, good service
My stay are good . The hotel are clean and comfortable. Located near to shopping place and easy to get food