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Recent customer comments

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Excellent



based on 2578 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 7.3

9.3 Eric L.
Singapore
September 28, 2015
Novotel - The trusted brand
Room, Lounge,
Stay was a pleasant one although it was a little disappointing when I asked for the front desk to kindly assist me in printing some work documents (about 3 A4 pages in total), he said printing service is chargable at usd 5. I couldn't remember USD 5 for per page or per print.

4 sumalee P.
Thailand
November 26, 2014
will come again
location price service
everythings ok.

7 Pornpimol V.
Thailand
December 04, 2014
Just OK
Good location
Good to commute. The price is not that attractive. No WIFI!!!

9 Evelyn H.
Singapore
November 22, 2014
Novotel good stay
Location, Room Size, Clean
Good

7.7 Willy W.
Singapore
November 20, 2014
Beware of Hidden Costs
Location
Novotel Nathan is slightly cheaper than its neighbouring hotels but ridden with hidden costs. Room Wifi is NOT FREE. I was charged 220 HKD for watching some old Hong Kong movies without knowledge. THere were no warning it is a paid channel and I got a shock when I check out

9 Igor I.
Russia
November 28, 2014
well located in the heart of city
located on the main road of Kowloon in short work to major city attractions and MRT (2 min to MRT), friendly staff, perfect breacfasts
Five nights stay in the hotel was pleasant. Considering we came for attractions and did not want spent much time reaching them, the location was an issue. The hotel is greatly located: 3 min to MRT Jordan, 10 min to Kowloon park and 20 min to Star pier. Information desk were very supportive with the advice on way to take and provided great selection of excursions. Rooms are spacious considering the average for the city. Checking in and out is well organized.

7.3 Yuxian L.
Singapore
November 28, 2014
Great service and cleanliness, value for money!
Service, cleanliness, price
What I like about Novotel is that it offers great service and cleanliness, all at an affordable price. The room is spacious and there are even free Wifi if you are Le Club member. Location-wise, it is not too bad as it is near Jordan Station (about 10 mins walking dist away). The small eatery opposite Novotel's entrance serves pretty tasty Wanton Mee and fried Wanton, you might want to try it too!

6.7 Kitti K.
Thailand
November 18, 2014
average
good location

7.7 Lou S.
Philippines
March 16, 2015
A good stay..
1. Location 2. Rooms 3. Hotel staff
Location was very strategic near to MTR stations and Bus stops. Walking distance to shopping malls. Rooms are okay as well as the hotel staffs.

6 Koh J.
Singapore
November 17, 2014
OVERALL IS V.GOOD
OVERALL IS GOOD
OVERALL IS GOOD.