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Excellent 8.1
Based on 2696 reviews

Recent customer comments

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Excellent



based on 2696 reviews
  • Cleanliness 8.5
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.8
  • Food/Dining 7.3
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Heru L. from Indonesia
Families with older children
Stayed 4 nights in July 2014
Nice experience at city hotel
Located at the city, near public transport & shopping places, also food outlets
Good experience, good loaction, attentive staff
Reviewed July 13, 2014

Johnny L. from Indonesia
Families with young children
Stayed one night in July 2014
In overall still OK.
Walking distance to crowd shopping area, from low cost shopping to exclusive shopping.
Average.
Reviewed July 13, 2014

Shirley W. from Singapore
Couples
Stayed 3 nights in July 2014
Lobby wifi only limit to 20 mins each time.
House keeping good
Fine, 5 mins walking distance to mtr and eatery nearby . Opps to temple street
Reviewed July 12, 2014

Dennis C. from Singapore
Business travelers
Stayed 5 nights in June 2014
Fuss Free
Comfortable, Clean, Centrally located
Superb.
Reviewed July 09, 2014

SWARNVA B. from India
Couples
Stayed 3 nights in July 2014
Great breakfast, very satisfying stay
Location, Cleanliness, Breakfast
My wife and I stayed there for 3 nights to celebrate my birthday. A birthday cake was waiting for us in the room to our surprise! A very nice and sweet gesture by the hotel staff! Breakfast was great on all days with wide variety of buffet items. Its quite close to the Jordan MRT; Ladies market and Night market are at walking distances too. Channels showing live World Cup matches were also available on TV... Very satisfying stay!
Reviewed July 08, 2014

Thomas B. from United States
Couples
Stayed one night in July 2014
Nice hotel, well located, great staff
Comfortable, Fresh, Great Service
Very nice. Will certainly stay again.
Reviewed July 07, 2014

Lay C. from Malaysia
Families with young children
Stayed 4 nights in June 2014
Hotel is located centrally but no free wifi
Staff local knowledge
That's good for overall. However, that's quite hard to access the lift for my mum who in wheelchair. We need go to staff lift which have a very narrow and heavy door entrance to get into the lift. Concierge staff is always not enough to help me assist my mum . That's no customer lift which can directly go up to 1 st floor for check in which only can use the escalator. That's no bellman or concierge staff to help in carrying the baggage. Receptionists keep talking to each other and so that slow down the check in procedure as we had very late midnight check in time and damn tired. Surroundings quite and need to walk up to 10 mins only can reach to nearsighted subways.
Reviewed July 07, 2014

Mei L. from Malaysia
Groups
Stayed 4 nights in July 2014
Great Stay & convenient
Location, price & comfortable room
Reviewed July 07, 2014

Soon L. from Singapore
Families with older children
Stayed 3 nights in June 2014
Centrally located to shopping districts
Clean, Spacious, Accessible
We travelled as a huge family, and were given connection rooms which helps facilitate communication and makes the room much more spacious. Location is near the subway, and has is located along the shopping belt. Will recommend for Hong Kong visitors who are into shopping.
Reviewed July 06, 2014

Chee A. from Malaysia
Business travelers
Stayed 5 nights in March 2014
Convenient location
close to train station, great breakfast and nice staff
This hotel always my choice during my business travel to Hong Kong.
Reviewed July 04, 2014