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Recent customer comments

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based on 2578 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 7.3

9.3 Hui T.
January 08, 2014
It's was a great stay.
Good Location ; Room is clean and Big; Staff are friendly
It's was a great stay at the Novetel Nathan Road Kowloon Hotel. The hotel room is clean and big which you can't find in any other hotel in Hong Kong. The hotel staff are very friendly and helpful. The location is also very good, opposite is the temple street , lots of good restaurants just within the walking distance, near to Jorthan MRT station.

9.7 Yuting L.
December 30, 2013
Fitness Center, Room

7.3 Vicente S.
January 06, 2014
We had a wonderful stay in Novotel Nathan.
The breakfast buffet was very good, the location is near public transport, the surrounding areas are very interesting.

8.3 Jiahui C.
January 29, 2014
A hotel will look forward to come back everytime
Clean and comfortable rooms, excellent location, brisk check in and out duration
In general, it was an excellent experience, just like the previous few times. Check in and check out was fast, staffs were friendly and eager to please, offering advice and assistance as and when required. Location was great, near to local eateries and shopping complex. It was made better with the convenient modes of transport within 2 mins walking distance of hotel. All in all, i fully enjoyed my stay.

7.7 andrew K.
December 29, 2013
Great Hotel
Location, Price, Clean Room
I stay at superior room, the room is clean but not too big. The staffs also friendly.. Too bad there's no free wi-fi at this hotel, but there's free computers with internet at lobby. Also there's an X-Box for your kids while waiting at the lobby..

7.7 Wei L.
November 19, 2014
Novotel Nathan Road Kowloon Hotel
Spacious, good location and interconnecting rooms
Pleasant stay with great location, 8 mins from nearest exit of Jordan MTR station. But the escalator up to the lobby is a pain for those will strollers and elderlies, luggages will be brought up by the porters on ground floor though.

7.7 Chee A.
December 24, 2013
friendly and helpful staff
great location, helpful staff and nice room.
Great stay at this hotel, big room, comfortable and very clean room. Convenient location which easy to access train by just 5 minutes walking distance from the hotel and helpful staff which willing to provide you help when needed. This hotel is surrounding with convenient shop, like money exchanger, seven eleven, and shopping complex.

4.7 Neil C.
South Africa
December 31, 2013
Great location , very standard hotel ,
Location , location , location
The good thing about this hotel is, of course, its location. Being on Nathan Road just a short walk from Jordan MTR. The room was clean and basic. Like all Novotel hotels, decor is meant to be clean and simple. The room size even for HK very small with little room for two people to move around. The view was somewhat depressing, over the rooftops of neighbouring apartment buildings. Unfortunately, for us, this was the worst Novotel out of all the Accor-branded hotels we have used (Switzerland, Germany, Hong Kong, China and Thailand).The service was pretty poor , the staff was unfriendly and spoke little English. The only positive is the location.

8.7 Wei T.
January 05, 2014
worth the price
easy access by citibus, MTR is jus nearby

8.7 VAN H.
August 14, 2014
We had a great experience staying at this hotel.
Location is good, good price and good staff
I will stay here again ............