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Recent customer comments

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based on 1566 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 9.4
  • Room Comfort/Standard 9.0
  • Staff Performance 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

South Korea
January 30, 2015
good conditon and service.
Staff, Cost, view
Everything was really good except the additional bed which i asked. That was not comfortable for children

7.7 William L.
January 22, 2015
Need updating on decor
Location - cleaness
Good overall need updating on decor and tv chanel keep switching by it self. Room service pricey and not so good

10 ian H.
January 22, 2015
ian hardey perth WA
location was excellent, room size good, very clean
We were staying on Ocean side it was noisy with day traffic, but solid glass doors we had good nights sleep. Restaurant was clean & good choices. Staff very friendly & helpful especially on the front door

8 Quang N.
United States of America
July 18, 2015
Great Stay
Location; Clean and Friendly Staff
Love it!

8.7 Richard S.
United Kingdom
January 01, 2015

9.7 Hieu T.
May 10, 2015
Value for Monney
Very good location, friendly staffs, value for monney

7.3 Lien H.
December 28, 2014
location, service

8 wonsun K.
South Korea
December 27, 2014
Novotel Nha Trang
big room, cheaper price
very good.

10 Paul C.
December 28, 2014
5 star hotel opposite beach
location comfort staff
This is a 5 star hotel opposite beach. There are many cafes and ATM nearby, but you need taxi to shops and to the seafood restaurants on the North Side which a a must. The tour desk help me book mudbath easily. This is a must see. There are cheap Vietnamese massage places nearby. I had to upgrade to get a igh floor plus breakfast. I recommend you do this.

10 Dao T.
March 07, 2015
Nice hotel in nice location
Location, comfort, food
Overall good. If this hotel is 5* instead of 4. I have nothing to complain there.