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Novotel Palembang Hotel

R Sukamto Street No. 8A, Ilir Timur, Palembang, Indonesia 30127

Recent customer reviews

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Very good

7.8

based on
276 reviews

149 reviews in English

Value for Money
7.8
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.3
All reviews (276)
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Virginia R. Families with young children Singapore, December 26, 2015
Novotel Palembang

Friendly staff, nice pool
6
It was really inconvenient having to exchange for a fresh towel after swimming as there's no towel provided by the pool. And the towels looked old.
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Andika P. Groups Indonesia, July 24, 2015
good, comfort, welcome

good, comfort, welcome
6
good, comfort, welcome
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Lanka S. Business travelers Sri Lanka, June 6, 2015
good place to stay

good food, good staff
8
good, no complains except the pool under renevation????
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Herman W. Business travelers Indonesia, May 29, 2015
Not bad

Quite oke, in the city & so so
6.3
Next to mall
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Eddy M. Business travelers Indonesia, February 19, 2015
nice and beautiful hotel

unique, beautifully n relaxing
9.7
Satisfied, lovely one n I'll be back
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Enda A. Families with young children Indonesia, February 16, 2015
the real resort hotel in palembang

beautiful garden n lighting at night and clean swimming pool
8
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Wanti S. Business travelers Indonesia, January 27, 2015
Good hotel to stay

Room, service, view
6.7
Great
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Guntur H. Business travelers Indonesia, November 19, 2014
Pleasant

Cool building design, artistic and very unusual, The rooms are very comfortable, Outstanding massage and theraphy !
7
Overall is good, but at the first, the service when check-in was very bad, I had to wait over an hour to get a room. And no welcome drink serviced.
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Pratitis W. Business travelers Indonesia, November 7, 2014
just ordinary hotel

spa, clean, architech
5.7
First came to feel disappointed because my agoda voucher was rejected although ultimately receivedafter waiting for 45mnt
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Tommy K. Families with young children Indonesia, October 26, 2014
Value for Money

Location, bed, breakfast
6.3
In room service option not offer various variety of food, but the breakfast quit acceptable. First time enter to the room, is quit dusty, the drain in our bathtub also bit stuck. We love the bed of Novotel chain hotel
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