Excellent 8.6
Based on 2061 reviews

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About Novotel Phuket Kata Avista Resort and Spa

Description

Well-positioned in Kata, Novotel Phuket Kata Avista Resort and Spa is the ideal point of departure for your excursions in Phuket. Set 20 km from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Simply put, all the services and amenities you have come to expect from Accor Hotels are right in the comfort of your own home. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage are just a few of the facilities that set Novotel Phuket Kata Avista Resort and Spa apart from other hotels in the city.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide closet, locker, towels, slippers, complimentary instant coffee to please the most discerning guest. The hotel offers many unique recreational opportunities such as hot tub, fitness center, sauna, outdoor pool, spa. Whatever your reason for visiting Phuket, the Novotel Phuket Kata Avista Resort and Spa is the perfect venue for an exhilarating and exciting break away.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

For kids

  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Library
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes
  • Lockers

Business & money services

  • Currency exchange
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Policies

Please note that there is an additional breakfast charge for children under the age of 12, and it is to be paid directly at the hotel.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1500 THB
Breakfast Charge (when not included in room rate): 500 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 20 km
Distance to Airport: 45 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 143
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2009
Year Hotel Last Renovated: 2009
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Announcements

The property will collect a gala dinner fee for every adult and every child for Christmas Eve and/or New Year's Eve.
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Recent customer comments

Filter by traveler type
Excellent



  • Cleanliness 9.0
  • Facilities 8.2
  • Location 8.0
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for money 8.6
  • Food/Dining 8.1

shaoxia M. from China
Families with young children
Stayed 6 nights in February 2016
very good hotel, good location, friendly staff
very good hotel, good location, friendly staff
Reviewed August 19, 2016

Kian L. from Malaysia
Couples
Stayed 3 nights in August 2016
Good hotel with friendly staff
Friendly staff and nice room.. Pro: Free scheduled shuttle service to Patong and Kata beach Cons: Limited breakfast variety
Reviewed August 10, 2016

Judy L. from Malaysia
Families with young children
Stayed 3 nights in July 2016
Dissapointed
We stayed on this hotel for 3 nights. The 1st day of arrival, we checked in to the room and wanted to take a shower before nap. The toiletries - shampoo, conditioner, lotion and soap were there except shower gel. Then the floor in the room is quite sticky but we couldt find the terry cloth slipper in the room. Moreover, theres no laundry bag in the room too. And we had to call and request. Its actually small matter, but what i wanna point out is, the cleaner should make sure everything is fill up then only the room is ready to serve the next customer. Anyway, the shower gel was finished on the second day before the housekeeping. When we back from outside, theres nothing been refill in toilet and even the tea and coffee. We didnt request anymore because we cant wait them to deliver so we end up use soap. 3rd day, they refilled as usual. Another thing is breafast! I love thailand's hotel's breakfast, because they served delicious and variety breakfast.. Each time i go thailand, i always tell my family that must take hotel's breakfast. But novotel avista at phuket dissapointed me. First, very limited selection. Second, not tasty. I had the fried noodles on the first day, no taste at all.... Then i didnt take the breakfast on the following days anymore which i already paid for it. Overall, its not up to my expectation..
Reviewed July 21, 2016

Kari J. from New Zealand
Couples
Stayed 3 nights in July 2016
Nice hotel
Nice hotel
Reviewed July 20, 2016

Keith L. from Bhutan
Families with young children
Stayed 5 nights in July 2016
Good
Good
Reviewed July 15, 2016

Chi L. from Hong Kong
Families with young children
Stayed 2 nights in July 2016
Far from the Patong beach THB 1000 per car per trip. Waterpark, outdoor pool, restuarant and room i
The major problem of this resort is the transportation. Patong (THB1000) Airport (THB500) Phuket down town (shuttle THB300 per person)
Reviewed July 13, 2016

Ben A. from Australia
Families with older children
Stayed 4 nights in July 2016
Comfortable rooms with friendly staff
Nice clean hotel with big room with balcony. Uphill walk can be tricky for older people. Didn't affect us much as there were Taxis always near hotel entrance. Only had to walk up twice during the stay. Breakfast was good Recommend dedicated tuktuk to take people up and down anytime instead of twice a day shuttle. Overall a great hotel
Reviewed July 11, 2016

Soetikno T. from Indonesia
Families with young children
Stayed 6 nights in June 2016
excellent
Need to promote more about the location (Kata Beach), since that the strong point of the hotel compare with other big hotel
Reviewed July 10, 2016

FU X. from Singapore
Couples
Stayed 3 nights in June 2016
Good for Money
Room is clean and spacious. Staff is polite and helpful. Breakfast is very tasty but did not change for our 3-days stay. Recommended, especially for young couples.
Reviewed July 06, 2016

Suresh I. from Hong Kong
Couples
Stayed 3 nights in June 2016
Awesome
Will come back again
Reviewed July 04, 2016



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