Very good 7.7
Based on 288 reviews

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About Novotel Phuket Resort

Description

The Novotel Phuket Resort spreads across 8 acres of lush tropical garden and is within walking distance to Patong Beach and the entertainment and shopping areas. The resort boasts 215 beautifully furnished rooms with private balconies and spectacular views of the Andaman Sea and Patong. The resort is the only one of its kind in Phuket to offer three tier swimming pools with connecting waterfalls. Additionally, guests can enjoy a range of food and beverage outlets and take advantage of the quality facilities on hand. Their convenient location, state-of-the-arts facilities and guest-centered services provide a memorable stay.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • games room

Swimming & soaking

  • outdoor pool

Water sports

  • water sports (motorized)

Land sports

  • golf course (within 3 km)
  • tennis courts
  • table tennis

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours

On-site facilities

  • family room
  • garden
  • elevator
  • library
  • salon
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • French
  • German
  • Indonesian
  • Thai
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 990 THB
Breakfast Charge (when not included in room rate): 295 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00PM
Distance from City Center: 20 km
Distance to Airport: 32 km
Internet Usage Fee: 0 THB
Non-Smoking Rooms / Floors: yes
Number of Bars: 2
Number of Floors: 4
Number of Restaurants: 3
Number of Rooms : 215
Parking Fee (per day): 0 THB
Reception Open Until: 12:00 PM
Room Voltage: 220
Year Hotel Built: 1996
Year Hotel Last Renovated: 2013
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Important notice

The property is undergoing renovation from April 1, 2016 to November 1, 2016. There will be some areas affected by the noise during this time.
The tennis courts is undergoing renovation from July 14, 2016 to August 15, 2016.
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.5
  • Location 7.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2

alexander L.
Singapore
July 24, 2016
Summary
Great pool. Beautiful view from the suite room. The staff were helpful. Will definitely book again for my next visit.

Ben B.
Germany
July 17, 2016
Good hotel, very friendly staff
Nice room, good bed, very friendly staff, good breakfast

Hong H.
Malaysia
May 12, 2016
Big Asia Point and Great Hotel
This comment didnt related with hotel... I really hope Agoda do remember credit the Big Asia Point - 14550 points in to my Air Asia account. I choose this promotion also because of this Big Asia point offer. Looking for Agoda response as soon as possible. For the Hotel - This is worth to stay and I will be back again (if we plan any trip to phuket)

Suksit P.
Thailand
May 06, 2016
Hotel
Average.

Wan C.
Malaysia
January 11, 2016
Great stay
Room, location, pool
We had a very pleasant stay. We travelled with our 3 year old together with another couple with toddlers. The check in staff and security guards were great. However, there were 2 particular staff at the coffee house that was rude during lunch and dinner. The morning staff at the coffee house was great! We had 2 incidents that a waiter and waitress was rude to us. Apart from that it was a wonderful stay! Rooms were great and check in, security and housekeeping staff was wonderful. Will definitely go back to stay! Location is central enough to go out for food but quiet as it was at the end of patong beach. Beach was nearby, opposite the hotel which made it convenient.

jose S.
Venezuela
November 29, 2015
Nice stay
Swimming pools, food and location.
Was nice, the staff is friendly.

Sabiha K.
United Kingdom
November 05, 2015
Was not happy. Would not go there again
The pool was nice, the maids and taxiService staff were helpful.
Was not happy. Initially error with booking. Had to wait an hour. No Apology. When we got room sheets dirty. Asked for more and a guy came and passed sheets. WHO WOULD CHANGE THEM??? Room Service wouldnt respond the first few times we asked for forks.The room was a bit of a walk. More older people tend to stay there. Sometimes were told free shuttle to take you down wasnt available . Never would go back

ArvindKumar G.
India
July 23, 2015
Nice and comfortable stay
Upkeep, courteous staff, peaceful
Very nice stay. More vegetarian variety to be there in breakfast

Thitiwan P.
Thailand
May 28, 2015
Good service, clean
clean good service
good

Kai T.
Singapore
April 13, 2015
Value for money
Location is good.


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