May 6, 2012
Great location, like having your own bungalow
view, great balcony to chill or smoke, bed very comfortable
the novotel phuket is probably one of the best in terms of location-comfort-price. if you are looking for an hotel with access to the beach this one will not be the right one as you'll have to walk approx. 10 min to get to the sea.
the hotel is not very knew but the layout is nice surrounded with tropical plants up the hill with the nice sensation to sleep in your own private bungalow.
May 6, 2012
Location with a great view of Patong Beach
Friendly and prompt customer service.
Best hotel in Patong Beach to allow one to view the entire town across beach since its located uphill.
Throughout our stay, our room are found clean and tidy upon coming back from our trip.
Far from the entrance to town, unless you are fine with walking.
No free breakfast provided unlike other lower rating hotels that my friends had stayed during the same period.
Expensive airport transfer provided at 990 baht/trip, considering taxi are offering 800 baht/trip and buses are offering 125 baht/pax.
Must try Fuji Restaurant and food court, both located at Jungceylon.
Don't try 'food urban' located at Junceylon.
For more food reviews, visit gluttonthoughts.blogspot.com
May 4, 2012
Bad sevice ever
the best thing (reception do they best to not respected you as much as they can)
if you looking to have a great vacation, pls pls pls do not choose this hotel.
Hotel Feature Tip:
เป็นโรงแรมที่มีพนักงานต้อนรับที่มารยาทแย่ที่สุด และไม่ยอมรับความผิด และพยามแก้ตัว อย่างที่ไม่เคยพบเห็นมาก่อน
May 3, 2012
hotel with zero security
The Website was good but the hotel was a nightmare
I stayed at this hotel with a friend and his wife. From the exterior the hotel is a standard one . However we were shocked out of our lives when one night the local phuket taxi guy started arguing for more money after having agreed to drop us at a certain price. When we questioned his position this chap started abusing loudly and rushed out of his cab towards us to attack us . My friends wife was shocked and asked him to stop this behavior to which he ran towards her and wanted to attack her.I saw the hotel security guards watching all this and shouted for help but these guys turned their back and went inside.We then understood no one is going to come for help and rather than fight in a foreign land we somehow managed to stop the argument and went to our room
Next day morning I reported this matter to the hotel manager who instead of apologizing and summoning their security guys for a explanation , explained that phuket taxi guys belong to a gang and hotel staff is afraid to speak to them and guests should avoid taking such taxis !!!!!!!
If any one of u thinks that taking a 5 star will be secure for your family then do think many times before u even go near this hotel. These guys are not going to protect u in case local thug attacks u and infact are going to be the frst to run away
I would suggest never ever stay at this hotel ...
April 18, 2012
Great Hotel, Nice Buffet, Great Service
Good seafood buffet, good pools.
Great stay I'd say, depending on what you are looking for. It's at the north-end of Patong beach. If you like people on the beach, this may be a little far. But if you like sunbathing without the crowd, you got it.
Minimart is just across the hotel. Some great food along the road too, not too many though, since it's at the north-end.
The hotel has a huge range of activities, you can join mostly for free, including sport classes, cooking class, painting etc. The massage is good too.
Will I return, yes.
Do take the seafood buffet. Loved it!
April 10, 2012
The standard of the personell was not the best. Too many misstakes.
February 8, 2012
very nice and relaxing place
friendly staff & good service
i was very happy during my stay in novotel puket was very relax hotel & very
nice location and very helpful and friendly staff. we enjoyed the swimming pools
really was amazing view from the pool facing the sea and the mountins and city
at the same time
Families with older children
January 27, 2012
walking distance to the beach, free shuttle bus service to shopping central
My hotel room was rather small and far from front lobby. Every morning my family and I had worked up an appetite just to walk to the restaurant for breakfast. Breakfast menu was plain repeat of Western ham, eggs etc. Got tired of it by the second day.
My family loved the fact that the beach was within walking distance. It was just as the pictures on Phuket advertised...white sandy beaches and clear blue water.
Overall, my family enjoyed our stay at Novotel.
Hotel offers free shuttle bus service to shopping central. Regular pick up/drop off hours. Shuttle bus only took 10 mins to get us to downtown.
January 25, 2012
Beautiful Hotel with excellent location
Amazing swimming pools and facilities
Stayed at this hotel at the end of a trip around Thailand and Vietnam and it was a true luxury. The pool was fantastic. Never too busy and amazing views from the pool side. Lovely staff. Rooms do need a bit of updating and the air conditioning units made a loud noise which too some getting used to. The gym was good and the spa treatments were good. The restaurant was lovely and although didnt visit the seafood restaurant, the views were amazing. Breakfast was the highlight. Delicious food available and a huge variety.
January 23, 2012
good location with great views
i only had one night at this resort but would like to return for a much longer stay next time, possibly this year.the hotel was very well layed out and very well maintained with beautiful gardens and pools. the room was excellant and very clean. i only used the breakfast area which was perfect with a good choice of food, very well prepared, clean and plentiful