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Novotel Queenstown Lakeside Hotel

Corner Earl Street & Marine Parade , Queenstown City Center, Queenstown, New Zealand (Show on map)

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Formerly : Novotel Gardens Queenstown Hotel
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Area: Queenstown City Center Number of Rooms: 273

Recent customer reviews

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Fantastic

8.4

based on
248 reviews

Value for Money
8.1
Location
9.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.4
All reviews (248)
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Jin P. Couples Australia, May 1, 2015
Great location, Clean and confortable stay

Excellent location, Cleanliness, Value for money
9.7
We stayed 3 nights at the Novotel in Queenstown and we really enjoyed it. The hotel is located in the centre so it was very easy to walk around. Everything was good except (as usual) internet access and paid parking. We appreciated their efforts to keep the high standard but felt bit unconfortable that they do it all for money. We were asked to pay anything we could get free from other hotels such as internet, parking, etc. Staff were very helpful.
Turki A. Couples Saudi Arabia, April 16, 2015
Fantastic hotel

Location, cleanliness, friendliness of staff
10
Cameron L. Couples Australia, April 14, 2015
Good location. Good service. Good value.

Location - close to restaurants and water. Was busy but the staff were still very good at helping us with our needs. clean.
9.7
Walls may be a bit thin if you have noisy neighbours. For Queenstown it was good value for what we got with a professional level of service.
Chi H. Couples Hong Kong, April 7, 2015
Excellent location, closed to the Queenstown

Location, transport, view
8
Excellent location, it is closed to the downtown of Queesntown with only 5-minute walk.
James W. Solo travelers Australia, March 16, 2015
Great location

Location, staff and room
8.7
This is a very nice hotel with great location and facilities. The staff were welcoming and my room was clean and spacious. The downside is the hotel is still in the last century when it comes to providing free wifi in the rooms, to charge for this is ridiculous in this day and age. Chatting with hotel receptionists they tell me it is the main complaint and they get it often. It is about time Accor executives realised what customers expect today and changed this out of date policy.
Helen E. Couples Australia, February 2, 2015
Great location

Location, location, location!
8
Free short time access to internet in room would save having to go to lobby to check emails
Alan H. Families with older children Australia, January 17, 2015
Alby

location, value for money, comfortable beds
7.7
Stay was excellent. Should take a leaf out of asian hotels or Ridges Queenstown and provide a reasonable amount of WiFi in room.
Siew S. Couples Malaysia, December 26, 2014
I like the location most

Location,guest laundry,ambiente!
7
Good ambiente! Convenient for everything!
Kamila S. Couples Poland, December 12, 2014
nice byt pricey

location, cleanliness
6.7
Breakfast, food & beverages prices are too high
Theresa C. Couples Singapore, December 4, 2014
good choice

good location, big room, clean
8
No wifi in rooms. Rooms are modern n clean. Good size rooms. Buffet breakfast spread is limited. Good location.

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