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Novotel Rockford Darling Harbour Hotel

17 Little Pier Street, Darling Harbour, Sydney, Australia (Show on map)

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Good 7.5
based on 252 reviews

"-excellent service, eg. the girl at the reception is very..."

  • Katie, Australia
  • March 15, 2015
  • Area: Darling Harbour
  • Rooms : 230

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When would you like to stay at this hotel?

Features of Novotel Rockford Darling Harbour Hotel
Facilities

24-hour front desk

24-hour room service

bar

business center

car hire

car park

coffee shop

concierge

elevator

express check-in/check-out

facilities for disabled guests

laundry service

luggage storage

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

smoking area

tours

 
Sports and Recreation

fitness center

golf course (within 3 km)

indoor pool

Internet

Wi-Fi in public areas

  
Parking

car park

valet parking

 

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Walking distance away from the central business district and host to a professional attitude and world-renowned elegance, this is the smart choice for the discerning guest. With the reliable Novotel name and the Darling Harbor setting just minutes away from the vibrant pulse of the city, Novotel Rockford Darling Harbour Hotel is directly in the beat, and with perfection driven hospitality and detailed sophistication, you’re stay here will be worry free. Enjoy the indoor heated pool and fitness area or dine in the Pumphouse restaurant where style and class meet delectable, first-rate dining. Guests also have the option to lounge around in the super modern rooms and take in the remarkable city views. The inviting atmosphere of Novotel Rockford Darling Harbour Hotel spells style and class. Walking distance away from the central business district and host to a professional attitude and ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s)
Stay for free if using existing bedding.

Guests over 15 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
2:00PM

Check-Out Until
10:00AM

Distance from City Center
0.5Km

Distance to Airport
12.Km

Internet Usage Fee
30AUD

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
8

Number of Rooms
230

Time to Airport (Minutes)
30


Recent customer comments

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Good

7.5

from 252 reviews

Value for Money
7.1
Location
8.9
Staff Performance
7.4
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (252)
Sort by:
Garry M. Solo travelers Australia, August 9, 2015
Novotel Rockford

Location, staff, cleanliness.
7.3
It was fine, but not without issue. I got in late, and hadn't eaten. The restaurant had closed and so I ordered in. I chose a pizza from the in room menu and it arrived quickly, but it was terrible. Flat, thin and dry with the only discernible topping being a razor thin slice of tomato. It's an old joke, but I'd have been better off eating the box. When I checked out the next morning to pay for it, I was surprised to see I hadn't been charged for the meal. The desk staff waved it off, so I was quite happy about that, given the state of the dish. The bed was ok but was short sheeted. The sheets only came up to just above my waist which made for an uncomfortable night. There is no power point next to the bed. A minor thing, but I like having my phone easily accessible while on charge. The room was small, but clean. TV was good and clear. Adequate lighting. The view overlooked a construction site, which didn't bother me as I was only there to sleep, but anyone wanting a view of the city would be disappointed. The few staff I had contact with were great and the location was perfect for my needs.
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Helen K. Couples Australia, June 27, 2015
The hotel was in a great location but difficult to

Location, customer service, clean
7.7
Very enjoyable stay in a comfy hotel. Breakfast food was a bit tired and not very inviting. Floor staff great.
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Sam S. Couples Australia, May 1, 2015
a nice stay

close to attractions... walking
8
Distance everywhere... friendly staff
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Katie C. Business travelers Australia, March 15, 2015
excellent service by the staff.

-excellent service, eg. the girl at the reception is very friendly and helpful. The heated pool and gym is relaxing. the room size is bigger than I expected.
8.3
It was a pleasant experience.
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Lee L. Couples Hong Kong, March 6, 2015
Smoking smell and sleeping area facing lighting

Good Location,convenient and ...
5.3
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Wiesmar R. Families with young children Australia, February 8, 2015
No one told us the swimming pool is closed

Closed to restaurant
6
Very disappointed ! My kid looking forward for swimming in the pool but it was closed due to maintenance issue and no one mention about this!
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Lynda S. Solo travelers Australia, February 8, 2015
what a terrible experience never again

location is okay but leaving is the best thing about this hotel
3
when i first arrived there was another couple in front of me receiving very good service so naturally i expected a similar quality of service, i was soon disabused of this lofty idea, when the paperwork was shoved in front and me and then whilst staff member still talking to another staff member a key was shoved in my direction, surprised look when i asked my room number as if by some form of magic i was supposed to have know this, so i found lifts ( wasn't game enough to ask the staff) and ascended to my room, oh what a disappointment, the room was a great site but oh so tired and grubby. in the bathroom the floor was stained and you had to step into a rather high bathtub to have a shower, the surrounding tiles were loosing grouting and there was also mould present. then onto the bedroom which faced the main road, and was to prove to be very noisy. behind the chair which also was a little faded and torn around the edges was a great thick layer of dust, the same behind the bedside tables, and a thinner layer was behind the tv. on the wall were what looked like tyre marks, i kid you not, after unpacking i sat down to watch a little tv, which was not even tuned in correctly so the bloody thing was almost useless, then in total shock i heard my door open, i called out in fright the person who opened my door left, i rang reception ,as i was on my own this was very disconcerting, and asked if each door was keyed to it's own code, yes, came back the reply, so how come someone was able to open my door, oh came back the reply we just gave out your room key to a tour group. next morning went down to what i hoped would be a decent breakfast, only again to be disappointed, there in front of me was a tiny buffet with unappealing range of food, and even my coffee was cold. this place is a disgrace and i would lonely give it a 1 star rating
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Brian W. Couples Ireland, February 7, 2015
honeymoon

location, internet access, restaurant
7.3
lovely nice and quiet but no gluten free options available for breakfast
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Shawn B. Couples Singapore, January 31, 2015
Good location

Good location, clean, value for money
7.3
Good location, lots of food and shopping around the area. Breakfast choices were very limited however. But would definitely consider staying here again.
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Sidney R. Couples United Kingdom, January 28, 2015
Value for money

Location, staff friendliness and comfort.
8.3
The staff were excellent and nothing was too much trouble for them. The location of the hotel was perfect.
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Customers like this hotel for:
Nearest transport:
  • Sydney Central Railway Station (0.7 Km / 9 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Sydney (Kingsford Smith) Airport (7.0 Km)
  • Bankstown Airport (19.8 Km)
Customer comments:
  • "Clean rooms" , "Downtown location" , "Wonderful staff"
Top attractions in the area:
  • Qantas Credit Union Arena (0.1 Km / 2 min walk)
  • Market City (0.2 Km / 3 min walk)
  • Chinatown Night Market (0.2 Km / 3 min walk)
  • Powerhouse Museum (0.3 Km / 4 min walk)
Note: Distances are measured as a straight line.

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