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Novotel Rotorua Lakeside Hotel

9-11 Lake End Tutanekai Street, Rotorua City Center, Rotorua, New Zealand (Show on map)

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Area: Rotorua City Center Number of Rooms: 199

Recent customer reviews

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Very Good

8.0

based on
249 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.1
Food/Dining
7.1
All reviews (249)
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Rudy A. Families with young children Malaysia, May 8, 2015
A good and popular hotel in Rotorua

Location , thermal baths and free parking
7.3
The hotel is dated and needs a refurbishment. Location is excellent and facilities are sufficient. No regrets staying there.
Melanie H. Families with older children New Zealand, May 2, 2015
Well located to restaurants , shops and the lake.

Nice comfortable room, good location, friendly staff
8.7
Really good over all, one thing that was disappointing was there we're no sky movies in the room, you had to pay $15 to watch a sky movie. I would have thought on a 4 star hotel you wouldn't have to pay extra to watch a movie on sky.
Anne R. Couples New Zealand, April 20, 2015
hotel

close to the cbd .central to the lake . walking distant to everything
7.3
the cleaning of the rooms need to be looked at . or interior needs freshening up
Chris F. Couples New Zealand, April 19, 2015
Great

Location pools and view
8
Great
Stephanie E. Groups Philippines, April 19, 2015
Short but nice

Staffs are great and very helpful, size of the room is very good and the entire lobby and room are very clean
7.3
The staff are really helpful esp. lawrence from the concierge.
Elizabeth F. Couples New Zealand, April 10, 2015
Nice hotel

Location
6.3
Pramuan B. Couples New Zealand, March 19, 2015
Highly recommended hotel in Rotorua

Room Comfort; Hotel Condition; Location
8.3
Very nice indeed!
Christine M. Families with young children New Zealand, February 22, 2015
Christine's review

Room comfort, breakfast restaurant, proximity to entertainment
10
We had a good weekend in a nice environment. Great staff, spacious room and bathroom. We were so lucky it was the Lakeside outdoor concert and fireworks in the park opposite the hotel. And Eat Street was a close walk for dinner. Excellent hotel breakfast restaurant. But the bed was hard. The pool and spa area was lovely to use however there were missing tiles on the inside of the pool with exposed concrete bits.
Daina R. Couples New Zealand, February 15, 2015
Would definitely return

staff were great, room was confortable, food was good
9.7
Very nice
Lisa W. Groups New Zealand, February 6, 2015
Waitangi weekend last minute booking

Location, comfort of room, doing room
10
The staff were friendly, their service was excellent. The beds were very comfortable as was the room. The location is central , very close to "Eat Street". Happy to recommend this hotel and would be very happy to stay here again.

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