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About Novotel Singapore Clarke Quay Hotel


Novotel Singapore Clarke Quay Hotel is located near the famed Orchard Road shopping area, the Suntec City Convention Center, and the Singapore Exhibition Hall. It is also next to Clarke Quay, Boat Quay, and Robertson Quay, which offer an exciting blend of entertainment, shopping, and a variety of dining experiences from international cuisines to delectable local fare. The hotel features 401 beautifully appointed rooms, five meeting rooms, a fitness center, swimming pool, restaurants, and a bar. There is a supermarket in the basement of the hotel, and guests will find the swimming pool area the best place to relax after a long day. This is a good value hotel that offers the convenience of a supreme location. For your reservation, please select the dates of your stay and complete our secure online booking form.
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Hotel Facilities

  • 24-hour check-in
  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • convenience store
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • fax machine
  • laundromat
  • laundry service
  • luggage storage
  • meeting facilities
  • photocopying
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • outdoor pool
  • sauna


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Indonesian
  • Korean
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 75 SGD
Breakfast Charge (when not included in room rate): 30 SGD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 8.01 km
Internet Usage Fee: 28 SGD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 18
Number of Restaurants: 3
Number of Rooms : 403
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1984
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.1
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.4
  • Food/Dining 7.2

10 Win W.
May 22, 2016
Good Hotel
Room Clean and Everything Good!

10 Pay L.
May 16, 2016
Located next to singapore river and clarke Quey
This hotel is inside Clarke Quey and beside Singapore river, nice and very convenient. and it is only 5 minutes away from Marina Bay Sands Casino..

9.2 THI N.
May 04, 2016
Wonderful hotel with nice staff
I stayed 3 nights with my husband and my son. Novotel has a nice place, very near Singapore river. I booked hotel via agoda with note "I prefer the room in higher floor" but they arranged 8th floor for us (7th floor is receptionist). I was a little disappointed. However, the staff in kitchen was great. I ordered porridge for my son and it was perfect.

7.2 yen T.
May 06, 2016
Make up service needs to be improved.
Make up service does not include vacuuming room as I see hairs lying around still.

8 gan L.
May 06, 2016
Overall a good stay though not spectacular.
Pros: - Location was good. Supermarket, 7-11 and many food choices nearby. - Bed was soft and comfortable. - We had a high level, good view. - Many pillows - Nice toilet amenities - Hotel room was very clean. Cons: - Pillows were too soft, even the supposedly harder ones. - Aircon wasn't strong enough, was quite stuffy at times - Quite pricey

10 Ho N.
April 30, 2016
Very good
Never failed me on the standard of the hotel

6 Diego R.
May 03, 2016
Poor communication
We stayed 23-26 April and was advised by an obscure note left in the room their would be a partial power outage on 25 April from midnight to 0600 stating only some lighting and wifi would be affected. It would have been preferable if this information was made available at time of booking, particularly since the note failed to mention that the air conditioning would also but shut off. Very poor communication by completely removing the option of choice to their guests, I expected more from a signature brand hotel. What if I was on business and needed to prepare into the night for the following day?

6.8 Wayne L.
April 26, 2016
Scheduled power outage destroyed the stay
When we were there between Apr 22-25, there was a scheduled power outage between 2359 on Apr 24 to 0600 on Apr 25. Whilst the notice was provided that there would be such an event, the wording was vague like there will be limited power availability during this period. Little did I not realise that it meant there was no air conditioning, no ventilation, no hot water, no TV, nothing available except for a single lamp. I had to complain to get the balcony door opened and a portable fan made available. And then when the balcony door was open, the music from Clarke Quay kept me up. I could not sleep till 4am which ruined me the next day. Surely there must be proper warning for what to expect and with such a major disruption I would at least get a partial refund or be moved to another hotel? No. Not even a free lunch or dinner offered. The response was pathetic.

7.6 toshiaki Y.
May 11, 2016
Just relux for holiday
This hotel is ideal for shopping as well as inhotel enjoyable facility like swimming pool\/Jim

7.6 lei L.
April 24, 2016
Great location with friendly staffs
Located in the central of Clarke Quay and surrounded by wine and dine options. Staffs are very friendly and keen to offer their assistance with all matters.