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Novotel Singapore Clarke Quay Hotel

177A River Valley Road, Clarke Quay / Riverside, Singapore 179031 (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 403

Recent customer reviews

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Very Good

7.9

based on
2100 reviews

Value for Money
7.4
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (2100)
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Linda R. Couples United States of America, October 27, 2013
Excellent hotel, but they 'nickle and dime you'

Location, Clean, Modern
9
Very good stay. With the high price of the rooms, there should be free internet in the room and free local phone calls. Internet is only available for free in the hotel lobby. Local calls are 10 cents if you call from the lobby only.
Teo Z. Groups Singapore, October 27, 2013
Centrally located near nightlife

nightlife, location, restaurants
9.3
Excellent and swift check in process. Clean and comfortable room provide. Most importantly, its situated close to clubs and pubs around clark quay, providing a mix of entertainment and music. Stayed the night for the purpose of halloween party
Ismarian S. Solo travelers Singapore, October 27, 2013
Fun for the night

Close to Clarke quay, easily accessible, free parking for motorcycles
8.7
Would have thought the room was bigger bt fantastic bathrooms and clean rooms. Premier floor up grade was a pleasant surprise for my birthday.
Rachel P. Families with older children Singapore, October 26, 2013
Good and comfortable

Cleanliness, quiet, simple
5.7
1. The heater in the bath room was not working. 2. I was greatly disappointed that the staff who took my instruction did not carry out accordingly. I have bought a cake and wanted it to be handed to my daughter's room as a birthday surprise. As the hotel do not have a pastry shop, I was told to buy the cake from outside. When I bought it and handed it over to the Manager at The Square, giving instruction that to bring the cake with candles on it to her room at mid-night. When the cake was brought to her room, it was handed to her just in it original packing (in the plastic bag from the confectionery where I bought it) and there was no lighter to light the candles. Upon receiving it, we had to discreetly hide it and arrange to give her a surprise instead. Her friend had to go down from the room to look for lighter. 3. Upon check out she was given a billing for room service charge which she did not order. Apparently it was incurred by another guest but charged to her room. Perhaps the staff should be more attentive.
David S. Business travelers Malaysia, October 25, 2013
Good location to clarke quay

location, big rooms and location!
7.3
Similar to earlier review, great location for nightlife. Terrible gym in hotel but if you like running get out and run by the river. very beautiful in the morning and you can do 6km+ all along the river from clarke quay to marina bay and back. Otherwise, nice modern interior with great front desk staff. exterior looks old - don't be fooled. other convenience nearby include Starbucks and 7eleven. Very central location to MRT and shopping area. Its singapore, everything is about 5 mins away only :-)
Arifin H. Business travelers Indonesia, October 25, 2013
Short visit but great stay

Great location, clean and quite
8.7
It was good to stay after whole ay activities, relax and rest in good large room, big comfort bed.
David S. Business travelers Malaysia, October 23, 2013
Comfort and convenience

Location, big rooms and location!
7
Comfortable and new interior. The exterior looks old but don't be fooled. Inside it is better. The Pool is boring and the gym terrible - small and old equipment. But location is fantastic. only 2 min walk to Clarke Quay and all its bars, restaurants and nightlife. Scenic view of the river. The attached mall - Liang Court is also very convenient. Lots of Japanese restaurants if you enjoy jap food. Also a 7e and Starbucks just downstairs so if you in hurry grab and go! Breakfast selection is wide but not high quality. Front desk service is impeccable.
Tobias W. Families with young children Germany, October 21, 2013
good impression

Location, freindly staff, clean
9.7
Emiliawati L. Families with young children Indonesia, October 20, 2013
good location but poor service

good location, easy to access transport, nightlife hotel
4.7
The location is good but the room smelled with ciggarets, when i ask for change the room they said they dont have the room with that size , so they just refreshing the room by open the balcony, but the room still smelly so we dont comfortable wth that
Jennifer B. Families with young children Australia, October 20, 2013
Very comfortable and well located hotel.

Rooms, Food and Location
9
Very enjoyable stay. Excellent rooms, food and service. Very well located.

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Customer Reviews - Novotel Singapore Clarke Quay Hotel, Singapore

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