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Novotel Singapore Clarke Quay Hotel

177A River Valley Road, Clarke Quay / Riverside, Singapore 179031 (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 403

Recent customer reviews

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Very Good

7.9

based on
2293 reviews

Value for Money
7.4
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (2293)
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Fadi S. Business travelers Lebanon, September 11, 2013
Great!

Friendliness, conference handling, location was superb.
8
Good but was not too happy paying the room rate without getting access which is a must nowadays) to internet (free WIFI at least in the rooms) and breakfast. So from this angle, it was expensive.
Peter S. Couples Indonesia, September 9, 2013
great location

location location location
7.3
Great, helpful staff, reasonable price. We were given free upgrade to executive suite room. Near to many restaurants, taxi isn't the easiest to find but overall it is a good place to stay.
Toan A. Couples Vietnam, September 4, 2013
Hotel is quiet ok but not one of the best in sing

Easy go to every, nearly entertainment area
5.7
Jonathan F. Business travelers United States of America, September 3, 2013
Recently gone down hill big time

Shopping, Nightlife, Sightseeing
6.3
THE BAD -Shower was broken -Under floor 15 you get thumping base/music of the bars below -Upgraded to a city view but the windows were so dirty you could not see outside (hotel says they are going to renovate but why did I pay an extra when I cant enjoy the view? -Room service staff screwed up my order, forgot items, and were rude upon delivery -Hotel staff not knowledgeable about Singapore things to do(even basic) THE GOOD -Upgrade to business lounge for a quiet breakfast and evening food/cocktails as much as you want -Close to shopping and sightseeing spots
Annabelle Y. Solo travelers Malaysia, September 3, 2013
Good and bad

Good Service
8
The hotel is not centrally located. Not close to shopping malls. The internet is not fast. The bathroom is to slippery and not so clean. The corridor had a very bad smell. The walk way was narrow.
Annabelle Y. Business travelers Malaysia, September 2, 2013
nice

Clean, modern, accessible
7.3
Haslina A. Business travelers Malaysia, September 2, 2013
everytime I stay at novotel I feel like home

staff staff staff
8.3
Made me feel like I'm home especially the front desk staff. The female staff, I can't remember her name but her second name is Isabella, she is the best staff I could say. She remembers me everytime I check in and she is so efficient and made me feel like home. Always give her genuine smile
Annabelle Y. Couples Malaysia, September 1, 2013
Good and bad

Good Service
8
The hotel is not centrally located. Not close to shopping malls. The internet is not fast. The bathroom is to slippery and not so clean. The corridor had a very bad smell. The walk way was narrow.
Chin Y. Business travelers Malaysia, August 31, 2013
Great location with plenty of nice food nearby.

Location, nightlife, hangout.
8
Room was upgraded upon checking in. Was given a high floor room with view of Clarke Quay and Marina Bay. Everything up to expectation except the pillows provided. The pillows are too thick and can feel the lumps inside which also made the pillows uneven.
Francois M. Business travelers France, August 31, 2013
simply nice and friendly

nice, good location and friendly
9.3

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Customer Reviews - Novotel Singapore Clarke Quay Hotel, Singapore

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