Excellent 8.1
Based on 230 reviews

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About Novotel Suites Dubai Mall of the Emirates


Perfectly situated between the World Trade Center and Jebel Ali, this property is in close proximity to Dubai’s famous shopping mall, Madinat Jumeirah, Burj Al Arab, Wild Wadi, and Jumairah Beach. Guests will have easy access to the Mall of the Emirates, Gold & Diamond Park, Dubai Media & Internet Cities, and the beaches of the Arabian Gulf. Boasting 182 spacious suites, all are tastefully furnished and equipped with internet access, a telephone, a television, and a private bathroom. Guests can enjoy a variety of delicious international cuisines at the on-site restaurant. The on-site bar, Comtoirs Nomades Bar, and the gourmet shop, Boutique Gourmande, are also available to serves guests delicious snacks in pleasant ambience. Offering comfortable accommodation and quality services, Novotel Suites Dubai Mall of the Emirates is the perfect place for an unforgettable vacation.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Taxi service
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Massage(s)
  • Games room

Swimming & soaking

  • Swimming pool [outdoor]

Land sports

  • Golf course (within 3 km)

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Elevator
  • Library
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes
  • Lockers

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • Currency exchange

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Nepali
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A tourism tax will be charged directly at the property.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 160 AED
Breakfast Charge (when not included in room rate): 70 AED
Check-In From: 02:00PM
Check-Out Until: 12:00PM
Distance from City Center: 16 km
Distance to Airport: 28 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 2
Number of Rooms : 180
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type

  • Cleanliness 8.4
  • Facilities 7.3
  • Location 8.5
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.3

Junaidah J.
August 17, 2016
Nice room and comfortable
Good hotel to stay with.

Ronnel A.
July 14, 2016
Perfect for what we needed

May 29, 2016
The receptionist who attended us was very nice she made us feel welcome and made our stay feel home. This is was our second time we come back for the good experience we had and was the same receptionist Emma.

bernard C.
April 25, 2016
A great base for our first time in Dubai
We arrived at past 2am and there was only one person in the lobby behind the front desk. No other guest being entertained and didn't bother to help us with our bags. The taxi driver wasn't sure if this was the place bec. there were 1 or 2 more novotels in the area she said, and she couldn't make out the Agoda map I showed her. Other than these two little kinks the place was perfect for my family. There was sleeping space for everyone in our group of five so the Family Room fit the bill. Although the mattress on the sofabed already sagged a bit. The buffet breakfast was ok, the choices weren't as many I'd hoped. Of course the best argument for this place was its location which is clustered with other hotels right across the Mall of Emirates and totally reachable by walking. Area's safe and there are a few good dining choices if one doesn't walk all the way to the mall. Also a few convenience stores. Certainly wouldn't mind booking this hotel again in the future if they keep it clean and tidy.

Warren H.
United States
March 25, 2016
No airport transfer
Great hotel. The breakfast is great also. The pool is ok but small. Walking distance to the mall. About two blocks No airport transfer. When I asked I was told that for a fee transportation can be arranged. The fee cost more the the taxi I hired.

Jovita T.
February 23, 2016
Pleasant stay
Friendly staff, clean and comfortable

Sandesh S.
Sri Lanka
January 18, 2016
Perfect Location near Mall of the Emirates
Location, Location, Location
We wanted to stay close to the Mall of the Emirates. Novotel Suites is walking distance from the MOE. Therefore we highly recommend this place. Rooms were nice. Toilet and bathroom are small but clean. Staff was very friendly at the front desk. We had requested the luggage to be taken downstairs, that took 45 mins. But those things can happen. Overall we were quite happy with the hotel.

Omair S.
December 08, 2015
Value for Money (especially on entertainer voucher
Cleanliness, Location and friendly staff
It was very pleasant especially because of the location. The room was spacious and very tidy. Breakfast was just ok... They were having good variety of fruits and juices but the menu should have other variety as well..

Khalid A.
United States
November 29, 2015
Basic with good location
Buffet breakfast/location

Amin M.
November 13, 2015
4 star comfort in 3 star pricing
Simple, small and comfortable
Hotel rooms were nice and big and very comfortable. only issue I had was the service at the reception. they were courteous but extremely slow and understaffed.


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