Very good 7.5
Based on 1586 reviews

Up to 30% off with Agoda Insider Deals!

About Novotel Surabaya Hotel

Description

The Novotel chain has a reputation the world over, and this one in Surabaya is no exception. Nearby attractions include the famous Historic Monument, French Cultural Center, and the Surabaya Botanical Gardens. The in-house restaurant serves excellent food, plus there are a multitude of choices available in the surrounding area. Guests will find this to be an escape from the noise and hustle of the city where you can relax and allow the staff to take care of all your needs. Children are taken care of as well with a special food menu and the Dolfi Kids Club to keep them entertained. Very affordable rates, as well as a wonderful swimming pool and manicured gardens, make this an oasis in the bustling city of Surabaya.
Show more Show less

Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Hot tub
  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Tennis court(s)
  • Garden

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Poolside bar
  • Bar

Access, services, and conveniences

  • Daily housekeeping
  • security [24-hour]
  • Laundromat
  • front desk [24-hour]
  • Facilities for disabled guests
  • Luggage storage
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Salon
  • Smoking area
  • Doorman

For the kids

  • Babysitting service
  • children's playground
  • Family room
  • Kids club
  • Swimming pool [kids]

Languages spoken

  • English
  • Indonesian
Show more Show less

Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 AM
Distance to Airport: 10 km
Number of Restaurants: 1
Number of Rooms : 215
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1995
Year Hotel Last Renovated: 2013
Show more Show less

Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.5
  • Location 7.3
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.2

Dinesh J.
India
August 30, 2016
Value for money
NICE

Tommy T.
Malaysia
August 29, 2016
FAMILY HOLIDAY
Old Hotel and quiet hotel location town. But abit old and need refurbishment.

Muhamad S.
Indonesia
August 24, 2016
Minus Customer Focus
They give me Toothpaste only at my first day.. Staff not helpful..

zaid A.
Australia
August 09, 2016
Very nice
Very nice

Antony L.
Australia
August 04, 2016
Classic hotel in good location
Nice older style hotel with good atmosphere and very good staff - maintains the usual high Novotel standard

siew L.
Singapore
July 28, 2016
Spacious room and nice landscape garden
The rooms are spacious and clean. I love the nice landscape garden and swimming pool. Taxi is available 24 hours to take you anywhere on meters!

Rahadian A.
Indonesia
July 25, 2016
Pleasant quiet hotel
hotel is nice, minus bathtub. has a great balcony and view to swimming pool.

Khim L.
Indonesia
July 24, 2016
OK
OK

Khim L.
Indonesia
July 24, 2016
Ok
OK

Badruddin Q.
Saudi Arabia
July 17, 2016
Not satisfied
Very bad lookin internally



1

Select your loyalty program

At the top of the page, click on PointsMAX and you’ll see many popular airline and loyalty programs to choose from.

2

Choose a room with points

  • Free Wi-Fi
  • Popular! 61 travelers are considering this property right now
  • Earn up to 4900 points

Every eligible room will show the points you’ll earn with the booking.

3

Sign in and earn points!

  • Program Membership ID
  • I'm not staying in any of the rooms on this booking. I'm making this booking for someone else.

Fill in your membership ID for your selected program during booking. You’ll earn the amount of points shown at booking after you check out. It’s that easy!

Start here and select your preferred program: