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More about this hotel:
    Nearest transport:
  • Wonokromo Railway Station (0.8 Km / 10 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Juanda International Airport (10.8 Km)
    Customer comments:
  • "Convenient location", "Good breakfast", "Nice swimming pool", "Relaxing"
    Top nearby attractions:
  • Surabaya Zoo (0.5 Km / 6 min walk)
  • Surabaya Town Square (1.4 Km / 17 min walk)
  • Pasar Keputran (1.4 Km / 17 min walk)
  • Royal Plaza Surabaya (1.8 Km / 22 min walk)

Note: Distances are measured as a straight line.

Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246

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Your room choices
Not included in room price: Service charges 10%, Hotel tax 10%
February 11, 2016 - February 13, 2016 | 2 nights
Room Types Max
Price per night
Best seller – limited supply!
Superior 1 King Bed Garden View
USD 43.16
Special Conditions

Limited rooms available!
1 Bedroom Apartment King Room
USD 46.24
Special Conditions

Limited rooms available!
Superior 1 King Bed Pool View
USD 49.31
Special Conditions

Limited rooms available!
Superior King Room
USD 52.39
Special Conditions

Limited rooms available!
Family Suite With 2 Bedrooms
USD 75.76
Special Conditions

Limited rooms available!
Family Suite With 3 Bedrooms
USD 92.06
Special Conditions

Limited rooms available!

Features of Novotel Surabaya Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • concierge
  • daily housekeeping
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • fax machine
  • laundromat
  • laundry service
  • luggage storage
  • meeting facilities
  • photocopying
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shuttle service
  • smoking area
  • taxi service

Sports and Recreation

  • children's playground
  • fitness center
  • garden
  • hot tub
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • squash courts
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Indonesian

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Resort description
The Novotel chain has a reputation the world over, and this one in Surabaya is no exception. Nearby...see more The Novotel chain has a reputation the world over, and this one in Surabaya is no exception. Nearby attractions include the famous Historic Monument, French Cultural Center, and the Surabaya Botanical Gardens. The in-house restaurant serves excellent food, plus there are a multitude of choices available in the surrounding area. Guests will find this to be an escape from the noise and hustle of the city where you can relax and allow the staff to take care of all your needs. Children are taken care of as well with a special food menu and the Dolfi Kids Club to keep them entertained. Very affordable rates, as well as a wonderful swimming pool and manicured gardens, make this an oasis in the bustling city of Surabaya.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1483)

Business travelers (468)

Couples (311)

Solo travelers (201)

Families with young children (290)

Families with older children (134)

Groups (79)

Very good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1483)
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Rizki P. Couples
Indonesia, February 06, 2016
Great place to leisure

facilities, atmosphere, big room
was a good time and will be back for next trip
TIUR I. Couples
Australia, January 31, 2016

Bed, interior and bathroom
Very nice
Ruth M. Business travelers
Indonesia, January 28, 2016

location, food, clean
yuni K. Solo travelers
Indonesia, January 22, 2016

poll view, garden
i request the pool view but i got the garden view, but its ok even those room looked smaller. another was really fine
QIN L. Business travelers
China, January 13, 2016

good for breakfast envirement and suitable,room is big
Bambang S. Families with young children
Indonesia, January 03, 2016
need major improvement
eran P. Families with young children
Indonesia, January 04, 2016
Cozy place in Surabaya city

It is very close to the central of the city. It has a spacious room. I check in at night time yet it was high season , but even the security guy is so helpful. Nice garden, swimming pool and gym.
ari W. Families with older children
Indonesia, December 29, 2015
value for money and family

environment, location and price
looks very nice but will better if they have more supporting staff in peak season
TEDDY J. Families with young children
Indonesia, December 25, 2015
The Hotel Maintenance is too bad
So disappointed... I choose 2 bed room apartment It was in terrible condition First when you come into room you can smell that room is empty for long time Looks like 90's Hotel... too difficult for me to descripted the condition I request to move to single bed room hotel ... and its was ok On 2nd night the air cond was in trouble... Sweaty at 10pm in the middle of sleep ... The Breakfast slow refill with too little space and food was standard 3 star hotel
Erwin E. Couples
Indonesia, December 21, 2015
Good Hotel Room With Disappointing Staff Services

Cleanliness, Cozy and Comfortable Room
Perhaps this is the first time and the last time I stay in Novotel group all over the world. Room is comfortable, cozy and pleasant. Staff services are the worst in my experience. Arguing with receptionist and parking staff about parking ticket and room boy that even wait for tips, very uncomfortable and not polite at all. Hope management will train their staff and treat guest as it should be. Thanx

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