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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246 (Show on map)

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Novotel Surabaya Hotel Surabaya - Restaurant Novotel Surabaya Hotel Surabaya - Exterior Novotel Surabaya Hotel Surabaya - Exterior Novotel Surabaya Hotel Surabaya - Meeting Room Novotel Surabaya Hotel Surabaya - Interior Novotel Surabaya Hotel Surabaya - Interior Novotel Surabaya Hotel Surabaya - Swimming Pool Novotel Surabaya Hotel Surabaya - Swimming Pool Novotel Surabaya Hotel Surabaya - Swimming Pool Novotel Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 209
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1316 reviews

Value for Money
7.5
Location
7.2
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (1316)
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Zawawi A. Couples Malaysia, May 11, 2014
Good spacious one bedroom apartment

Cheap(sale at the time of buying, spacious, quiet
7
3rd night was very bad, cannot sleep at all, upstair people make noise by moving table and stamping the floor throughout the night from 8pm to 5am next day. And unlikely done by human being.
Peck L. Groups Singapore, May 10, 2014
Spacious apartment and cheap

Facility. Spacious apartment and cheap
7
Sook F. Business travelers Malaysia, May 8, 2014
Good for short stay business traveller

Friendly staff, clean and value for money
7
There is limited choice on breakfast.
Lies B. Business travelers Indonesia, May 6, 2014
simple, clean and easy to be access

clean, easy to access, near foodstall
7.7
my staying there is good enough
Yohanna H. Families with older children Indonesia, May 5, 2014
Old Hotel - Breakfast not so Good - Old Amenities

Centrally Located - Good Garden - Good Swimming Pool
7.3
Not Bad, even apartement quit Old; the hotel amenities such as shampoo - soap are the Old version of Novotel. Spacious Room. Kitchenette withous kitchen equipment.
Fatmah J. Families with young children Indonesia, May 3, 2014
Nice hotel for young children

Nice service, clean and great swiming pool
9
Staff were friendly and fast service, a comfortable atmosphere and natural surroundings, a nice swimming pool for children, close to downtown shopping and typical food of Surabaya
Gary A. Business travelers United Kingdom, April 8, 2014
Well appointed, but looking a little tired!!

The pool and breakfast
5.3
Whilst this hotel is a very good quality with a great restaurant, some of the rooms are beginning to look very tired and badly in need of an update. We booked a suite and arrived at two in the morning, it took staff 30 minutes to open the room door, obviously had not been used for some time. This was apparent by the smell of stale smoke and poor drains, so bad we had to request a room change. The suites are large and well equipped but are long overdue for a refurb and way below the standard expected of a hotel of this calibre. The only other area of problem was with the in room wifi being poor, better is expected and needed in a business hotel. However, I cannot praise the staff enough as every complaint or request was handled excellently and apart from the room a fairly good experience.
Maharsi W. Families with young children Indonesia, April 1, 2014
Good hotel in city

Location, clean and food
8
Nice stay
Sucipto A. Business travelers Indonesia, March 31, 2014
Nice and Pleasant Stay

Large, Clean and Comfortable Room, Nice Garden
8
Dina S. Groups Indonesia, March 30, 2014
Old Fashion Furniture Apartment

Friendly pool for children, easy access to Surabaya Zoo and good for family vacation
5.7
I was stay in Novotel apartment which located different from hotel. This apartment room were facilitated with old fashion furniture and quite dusty in the couch. It made us not comfortable to gathering in a living room. But others are OK for family.

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Novotel Surabaya Hotel SurabayaNovotel Surabaya Hotel Surabaya - RestaurantNovotel Surabaya Hotel Surabaya - ExteriorNovotel Surabaya Hotel Surabaya - ExteriorNovotel Surabaya Hotel Surabaya - Meeting RoomNovotel Surabaya Hotel Surabaya - InteriorNovotel Surabaya Hotel Surabaya - InteriorNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Guest Room


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