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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246 (Show on map)

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Novotel Surabaya Hotel Surabaya - Sun Deck Novotel Surabaya Hotel Surabaya - Restaurant Novotel Surabaya Hotel Surabaya - Pool side Novotel Surabaya Hotel Surabaya - Pool side Novotel Surabaya Hotel Surabaya - Reception Novotel Surabaya Hotel Surabaya - Restaurant Novotel Surabaya Hotel Surabaya - Exterior Novotel Surabaya Hotel Surabaya - Exterior Novotel Surabaya Hotel Surabaya - Meeting Room Novotel Surabaya Hotel Surabaya - Interior Novotel Surabaya Hotel Surabaya - Interior Novotel Surabaya Hotel Surabaya - Swimming Pool
Area: Surabaya Center Number of Rooms: 209
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1117 reviews

Value for Money
7.5
Location
7.2
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
7.2
All reviews (1117)
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Rudy S. Families with young children Indonesia, August 22, 2013
Novotel must take out the brand from this hotel

location only, the rest is very poor
4
My parents in laws used to stay at Surabaya Plaza when comes to Surabaya, the overall compare with novotel Surabaya is like heaven and earth, even the pool in Surabaya Plaza is quite far. Novotel said wants to iupdagrade my room from hotel rooms to apartments rooms but the aparment rooms is so old, stinky, doesn't clean properly, not maintained well ( fire emergency stairs is rusty, BE CAREFULL !! ), when we filed a complained, they gave us a trainee to solve. And that's not all, the water pool is not treated well, which caused my bro in laws and daughter got red thing all over the face and back.
Jonathan L. Couples United Kingdom, August 21, 2013
comfortable, large room and friendly staff

large room, huge bed and well located
7.3
although it was a just a short overnight stay before catching a plane the room was large with a great bed, the staff were friendly and very helpful.
Bambang S. Families with young children Indonesia, August 20, 2013
Good hotel with attentive garden and swimming pool

Location, Garden and Food
8
Good hotel with excellent garden, smimming pool, food and frienly staff at very good location. Worth to stay especially with family. Good hotel with excellent garden, smimming pool, food and frienly staff at very good location. Worth to stay especially with family.
Joko Y. Solo travelers Singapore, August 19, 2013
Just nice hotel

Resort-looked hotel
6
Bambang S. Families with young children Indonesia, August 19, 2013
Great hotel with very nice garden & swimming pool.

Location, garden and food.
8
It was enjoyable stay at this good hotel with very nice garden, swimming pool, excellent --especially-- local food and friendly staffs.
Anthony K. Solo travelers Indonesia, August 18, 2013
nice and clean

clean, cheap,fast response
7.3
Good place, clean hotel, cheap prize,close to entertaintment place in town
Aaron A. Couples Indonesia, August 18, 2013
it was good,

nice hotel, nice room, nice staff
7.3
it was good, it will be perfect when they finished the renovation room. and make sure that the room has just renovated, had a check list before they sale it..
Siti R. Groups Indonesia, August 16, 2013
Great

Great spooky spooky
8
Holy A. Families with older children Indonesia, August 12, 2013
Good stay

Nice swimming pool, delicious breakfast, clean rooms
7.7
The room we stayed in was very comfortable. Because we checked in after midnight in a busy season, we were given a room upgrade, which was very nice. The bed was big & comfy.
Fernando W. Families with young children Indonesia, August 11, 2013
Good relaxing room

Large room, friendly staff
8.7
Great experience , me and my family will go back to novotel again when we visit nusantara next time

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Customer Reviews - Novotel Surabaya Hotel, Surabaya

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