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Very good 7.5
Based on 1586 reviews

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Very good



based on 1586 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.5
  • Location 7.3
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.2
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anis S. from Indonesia
Families with young children
Stayed 3 nights in July 2015
Nice hotel with a wonderfull swimming pool garden
very nice garden, big room, nice bathroom
peacefully
Reviewed July 07, 2015

Eva K. from Indonesia
Families with young children
Stayed 2 nights in July 2015
Resort in town
Ambience, cleanliness, spacious room
I was very satisfied with this hotel. The resort type pool and outdoor areas made me feel that I was not in a busy city like Surabaya. It offers spacious rooms, enough for my family of 4 (2 children of 9 and 8 years old). The breakfast is nice already, but it will be better with more variety of food.
Reviewed July 06, 2015

Herianto I. from Indonesia
Families with young children
Stayed 3 nights in June 2015
Nice hotel
Spacious room, complete room facilities
At first we booked the 1 bedroom apartment which turned out an old building, so we had to switch to the newer one. With baby also travelling, the crib was old style wooden crib which no safety. But in terms of blanket, towels, and amenities, they were free flow
Reviewed June 30, 2015

Pipit A. from Indonesia
Business travelers
Stayed 2 nights in June 2015
Everything was nice except the location.
Cleanliness, kind staff and comfortable room.
Everything was nice but the location isn't suitable for me. There are traffic around the hotel.
Reviewed June 25, 2015

ANDI A. from Indonesia
Business travelers
Stayed 2 nights in June 2015
A resort in the middle of the town.
Amazing breeze, you will always get a cool air under a hot sun of the city. Since it is near the zoo, you can hear the birds sing happily throughout the day
Nice and cozy
Reviewed June 23, 2015

siti N. from Indonesia
Business travelers
Stayed one night in June 2015
Good view with park and tree
Very comford, clean and relaxing
Very good
Reviewed June 22, 2015

Quintin M. from Philippines
Business travelers
Stayed 2 nights in June 2015
Very bad expirience in novotel surabaya
room is clean
I have a very bad expirience in novotel surabaya. Dont trust the staff they may be involved.
Reviewed June 15, 2015

Eng D. from Indonesia
Business travelers
Stayed one night in June 2015
Big hotel and good location
Big, Old, but good location
the hotel is old, but overall excepted.
Reviewed June 12, 2015

Edwin Y. from Indonesia
Families with young children
Stayed 2 nights in June 2015
not recomended
Staff is very friendly n good respon
Cek in br bs msk jam 14.30, fasilitas kurang, breakfast rasa masi di bawah standart
Reviewed June 09, 2015

yola D. from Indonesia
Couples
Stayed one night in June 2015
Good job!
The pool
Awesome
Reviewed June 07, 2015