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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246

Recent customer reviews

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Very good

7.4

based on
1483 reviews

824 reviews in English

Value for Money
7.5
Location
7.2
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (1483)
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Yuwana Y. Couples Indonesia, September 9, 2014
great hotel

clean, room was nice, friendly staff
8
it was nice, the room was comfy and neat, the bathroom was clean.. aircon was cool..
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Leonardo T. Business travelers Indonesia, September 8, 2014
perfect

big, clean, nice
9.7
perfect
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Ananto U. Couples Indonesia, September 8, 2014
Nice hotel

good view, clean, comfort hotel
7.7
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Leonardo T. Business travelers Indonesia, September 7, 2014
nice

big, nice, perfect
10
it was a great stayed
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Evy E. Families with young children Indonesia, September 7, 2014
renovated clean big room

food, room n pool
6.3
comfort, nice big renovated room already, 1 more thing is quite bothering so many mosquitos around
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Ana T. Couples Indonesia, September 7, 2014
Disappointed.
5.7
Disappointed.
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Yuwono S. Families with older children Indonesia, September 6, 2014
Valueable Price

Big room and clean, good location & good food
10
Valuable price for a good hotel location and friendly & helpful staffs. We have a very pleasant stay.
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Shealita L. Couples Indonesia, August 31, 2014
Need improvement for the staff

The view, garden
6
It was okay.. Nothing special..
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Duc S. Business travelers Vietnam, August 27, 2014
Nice swimming pool & Relaxation place

Food - Swimming pool - room rate
6.7
Its good to be back in future.
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Arun P. Business travelers India, August 27, 2014
VERY GOOD STAY WITH NATURAL AMBIENCE

SERVICE,CLEANLINESS AND AMPLE SPACE OUTSIDE THE ROOM
8.3
ENJOYED 3 NIGHTS STAY BUT WE HAVE PROBLEM WITH THE MOSQUITOS AS IN THE EVENING HOURS WE HAVE TO SEAL THE ENTIRE ROOM CAREFULLY ELSE WE HAVE TO START FIGHTING MOSQUITOS.,,, OTHER THAN THAT PLEASENT STAY WITH NICE SPREAD FOR BREAKFAST
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