Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246 (Show on map)

Book now!

Novotel Surabaya Hotel Surabaya - Surroundings Novotel Surabaya Hotel Surabaya - Swimming Pool Novotel Surabaya Hotel Surabaya - Exterior Novotel Surabaya Hotel Surabaya - Exterior Novotel Surabaya Hotel Surabaya - Exterior Novotel Surabaya Hotel Surabaya - Exterior Novotel Surabaya Hotel Surabaya - Interior Novotel Surabaya Hotel Surabaya - Guest Room Novotel Surabaya Hotel Surabaya - Recreational Facilities Novotel Surabaya Hotel Surabaya - Swimming Pool Novotel Surabaya Hotel Surabaya - Swimming Pool Novotel Surabaya Hotel Surabaya - Restaurant Novotel Surabaya Hotel Surabaya - Meeting Room Novotel Surabaya Hotel Surabaya - Interior Novotel Surabaya Hotel Surabaya - Suite Room Novotel Surabaya Hotel Surabaya - Swimming Pool
Novotel Surabaya Hotel Surabaya - Swimming Pool Novotel Surabaya Hotel Surabaya - Swimming Pool Novotel Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 209
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Good

7.5

from 1385 reviews

Value for Money
7.5
Location
7.2
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (1385)
Sort by:
Maharsi W. Families with young children Indonesia, April 1, 2014
Good hotel in city

Location, clean and food
8
Nice stay
Report this review
Sucipto A. Business travelers Indonesia, March 31, 2014
Nice and Pleasant Stay

Large, Clean and Comfortable Room, Nice Garden
8
Report this review
Dina S. Groups Indonesia, March 30, 2014
Old Fashion Furniture Apartment

Friendly pool for children, easy access to Surabaya Zoo and good for family vacation
5.7
I was stay in Novotel apartment which located different from hotel. This apartment room were facilitated with old fashion furniture and quite dusty in the couch. It made us not comfortable to gathering in a living room. But others are OK for family.
Report this review
Purwanta I. Business travelers Indonesia, March 28, 2014
Not good at all

nothing
5
The room is dirty and many equipment were broken. I prefer to pay more but get better room. Be sure I will not stay in Novotel Surabaya. Totally different with others Novotel
Report this review
Nora H. Families with young children Malaysia, March 26, 2014
excelkent

staff n location n surroundings
7.3
Report this review
Peter A. Families with young children Australia, March 22, 2014
Great breakfast,good price

The best breakfast,best gardens and great staff services
10
We stayed at novotel surabaya many times and always the best service ever we got. So comfortable room,the best breakfast and the staff all very polite and top service. Highly recommended.
Report this review
Min J. Business travelers South Korea, March 19, 2014
value for money

wifi connection, friendly staff, overall cleaness, swimming pool
7.7
Report this review
Adam L. Business travelers Australia, March 18, 2014
Short and comfortable

Close to the city, comfortable room and great service
6.3
A short stay for business, traffic can be a bit of a headache in this area, but nice hotel and excellent staff
Report this review
Peter A. Families with young children Australia, March 16, 2014
Best hotel in surabaya

Confortable room,great breakfast,great staff service
10
Like always,the best service from Novotel. Highly recommended. We want to borrow a baby cot it was already waiting even before we get to the room. Best staff service.
Report this review
Desy P. Business travelers Indonesia, March 1, 2014
Great Hotel

Good, Comfort & awesome
7.7
Report this review

Book now!

Sale ends soon!

Novotel Surabaya Hotel Surabaya - ExteriorNovotel Surabaya Hotel Surabaya - SurroundingsNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - ExteriorNovotel Surabaya Hotel Surabaya - ExteriorNovotel Surabaya Hotel Surabaya - ExteriorNovotel Surabaya Hotel Surabaya - ExteriorNovotel Surabaya Hotel Surabaya - InteriorNovotel Surabaya Hotel Surabaya - Guest RoomNovotel Surabaya Hotel Surabaya - Recreational FacilitiesNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - RestaurantNovotel Surabaya Hotel Surabaya - Meeting RoomNovotel Surabaya Hotel Surabaya - InteriorNovotel Surabaya Hotel Surabaya - Suite RoomNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Guest Room

Customer Reviews - Novotel Surabaya Hotel, Surabaya

Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3B07