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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246 (Show on map)

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Hotel Area: Surabaya Center Number of Rooms: 209
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1074 reviews

Value for Money
7.5
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
7.2
All reviews (1074)
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Gig S. Solo travelers Indonesia, May 11, 2013
Good Hotel for Family vacation.....

Clean and confortable hotel.....
6
Swimming pool need to cleaning more offten and change the water with fresh water every week. Water sliding is not working, please fix it for make children's more fun.
Elizabeth S. Families with young children Indonesia, May 10, 2013
great service

comfortable, clean and great service
9.3
Anggara P. Couples Indonesia, May 9, 2013
nice and comfortable hotel

food, room and staff
7.7
novotel surabaya is a nice hotel to stay. with a comfortable room, good food and helpfully staff.
Felix B. Business travelers Indonesia, May 8, 2013
Good Hotel

clean room, nice service, international standard
6
Agus J. Business travelers Indonesia, May 8, 2013
Great location

the pool, new room, and the location
7.3
It was okay, they gave me the new refurbished room. The problems I experienced were: I could not the internet access, the wash basin was clogged, the phone was dead, the A/C was too noisy but I like the pool and the friendly staffs.
Henry W. Business travelers Indonesia, May 7, 2013
Good deals which turns out to be unrenovated rooms

Design big rooms and nature
7
What I thought was a good deal, turns out the rates apply only for old, run-down rooms.. Was upset, but in the end, they were nice enough to "upgrade" me to their new renovated rooms. I don't understand why would they, since they have the new rooms available, let the guests into old rooms, which is totally run down, smelly and even have doors which can't open. When they could have made guests comfortable and happy with their new rooms. I mean it's not like the old rooms are the only ones left available? Let customers try the new ones, so they know better the new standard of quality and come back again next time.
Sucipto A. Business travelers Indonesia, May 5, 2013
Very Nice Stay

Large, Clean and Comfortable Room, Nice Garden
8
Yvette C. Business travelers Australia, May 5, 2013
Clean hotel &recently refurbished & lots of Kids

Bathroom design / Gardens & pool
7.7
Philicia C. Business travelers Indonesia, May 4, 2013
a good stay

clean room,, attentive staff, location
7
a good stay, even though the hotel is a bit old, but clean enough, the staffs are helpful
Philicia C. Business travelers Indonesia, May 4, 2013
a good stay

clean room, attentive staff, location
6.3
a good stay, although the hotel a bit old, but the rooms are clean and the staff are helpful

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Novotel Surabaya Hotel SurabayaNovotel Surabaya Hotel Surabaya - Hotel InteriorNovotel Surabaya Hotel Surabaya - RestaurantNovotel Surabaya Hotel Surabaya - Meeting RoomNovotel Surabaya Hotel Surabaya - BallroomNovotel Surabaya Hotel Surabaya - Kid’s clubNovotel Surabaya Hotel Surabaya - SpaNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Hotel ExteriorNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Hotel ExteriorNovotel Surabaya Hotel Surabaya - Pool from the Top ViewNovotel Surabaya Hotel Surabaya - Swimming Pool Novotel Surabaya Hotel Surabaya - Landscape from the Top ViewNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - RestaurantNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Sun DeckNovotel Surabaya Hotel Surabaya - RestaurantNovotel Surabaya Hotel Surabaya - Pool sideNovotel Surabaya Hotel Surabaya - Pool sideNovotel Surabaya Hotel Surabaya - ReceptionNovotel Surabaya Hotel Surabaya - RestaurantNovotel Surabaya Hotel Surabaya - Hotel ExteriorNovotel Surabaya Hotel Surabaya - Hotel ExteriorNovotel Surabaya Hotel Surabaya - Meeting RoomNovotel Surabaya Hotel Surabaya - Hotel InteriorNovotel Surabaya Hotel Surabaya - Hotel InteriorNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Guest Room

Customer Reviews - Novotel Surabaya Hotel, Surabaya

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