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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246

Recent customer reviews

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Very good

7.4

based on
1483 reviews

824 reviews in English

Value for Money
7.5
Location
7.2
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (1483)
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Ruth M. Business travelers Indonesia, May 24, 2014
As Ussual - alway good

Food, location, room
8
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Rini S. Business travelers Indonesia, May 24, 2014
NIce Hotel

Clean, Warm and Good price
6
Good
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Lina S. Solo travelers Indonesia, May 23, 2014
Room not nice

Nice swimming pool, nice breakfast, good architect
6.7
I dont like to go to the room, must use stair.
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Leonardo T. Business travelers Indonesia, May 19, 2014
It was superb

nice, clean, cozy
10
it was great
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Peter K. Families with young children United States of America, May 13, 2014
Good Value for Cost

Beautiful grounds, Spacious rooms, Good swimming pools
8.3
We have been to this hotel numerous times. The family suites are spacious (though some are really big and others are really small - so ask for another room if you get one of the small ones). The breakfast buffet has a decent amount of variety and options, though I'm disappointed that it is generally not included in the price of the room (breakfast should always be included in the price of a hotel). Also, the swimming pool is great - our kids love it, though the last few times we have stayed here it has not been very clean. The water has been murky and not clear. Overall though, the Novotel is a great option for families with kids.
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Good F. Business travelers Indonesia, May 12, 2014
the hotel is very good, strategic place, worker fr

the hotel is very good, strategic place, worker friendly, the rooms are good
9.7
the hotel is very good, strategic place, worker friendly, the rooms are good
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Zawawi A. Couples Malaysia, May 11, 2014
Good spacious one bedroom apartment

Cheap(sale at the time of buying, spacious, quiet
7
3rd night was very bad, cannot sleep at all, upstair people make noise by moving table and stamping the floor throughout the night from 8pm to 5am next day. And unlikely done by human being.
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Peck L. Groups Singapore, May 10, 2014
Spacious apartment and cheap

Facility. Spacious apartment and cheap
7
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Sook F. Business travelers Malaysia, May 8, 2014
Good for short stay business traveller

Friendly staff, clean and value for money
7
There is limited choice on breakfast.
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Lies B. Business travelers Indonesia, May 6, 2014
simple, clean and easy to be access

clean, easy to access, near foodstall
7.7
my staying there is good enough
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