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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246 (Show on map)

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Area: Surabaya Center Number of Rooms: 209
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1125 reviews

Value for Money
7.5
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
7.2
All reviews (1125)
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Kekchung S. Business travelers Indonesia, May 20, 2013
it's a pleasant stay

the room, service, food
8
C Y. Business travelers Singapore, May 14, 2013
short and sweet....

nice breakfast, relaxing environment, and friendly staffs
8
everything was fine except that the pillows in my room, was square in design, personally, feel it is difficult to sleep with a square and big pillow.
Widarmana W. Business travelers Indonesia, May 13, 2013
Nice and pleasant

Clean, Taxi is available, spacious Room
6
Good and have a pleasant stay. Consider to come back again later.
Farida K. Families with older children Indonesia, May 12, 2013
comfortable

easy to find, good receptionist, fine area
7
I like the service, they gave us room up grade without charge added
Very Y. Families with young children Indonesia, May 12, 2013
Just proper

Big room, Clean, and more than enough room illumination
6.3
Room size, cleanliness and amenities are great, unreliable internet connection.I think more smile and friendliness from women officer at front desk wont cost anything. And it is too much to charge Rp.3000,- to a taxi for dropping guests.
Andrew P. Solo travelers United Kingdom, May 12, 2013
Great pools, modern room facing pool

Swimming Pool, Modern design, Quiet
7.7
Gig S. Solo travelers Indonesia, May 11, 2013
Good Hotel for Family vacation.....

Clean and confortable hotel.....
6
Swimming pool need to cleaning more offten and change the water with fresh water every week. Water sliding is not working, please fix it for make children's more fun.
Elizabeth S. Families with young children Indonesia, May 10, 2013
great service

comfortable, clean and great service
9.3
Anggara P. Couples Indonesia, May 9, 2013
nice and comfortable hotel

food, room and staff
7.7
novotel surabaya is a nice hotel to stay. with a comfortable room, good food and helpfully staff.
Felix B. Business travelers Indonesia, May 8, 2013
Good Hotel

clean room, nice service, international standard
6

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Customer Reviews - Novotel Surabaya Hotel, Surabaya

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